Getting better all the time
This is an excellent app, but it has bigger dreams than achievements. Notably it doesn’t always pick up the readings from the reader meter automatically. Space do you have to go to the menu :: manage devices.
In a recent update, it started publishing helpful hints, but they disappear before I can finish reading them and there doesn’t seem to be any place I can go to get them.
In a recent update, it started publishing helpful hints, but they disappear before I can finish reading them and there doesn’t seem to be any place I can go to get them.
Show less
Improved performance with last update
Moving from an “automatic” synchronizing of the app and the blood sugar meter to a user-requested approach solved the issue I had with this app. The older version wouldn’t sync occasionally and there was no way to force a synchronization. Now, the app syncs with the meter on request.
I don’t have the blood pressure measurement device that this app supports but I see that this version of the app supports synchronization of blood pressure measurements.
I don’t have the blood pressure measurement device that this app supports but I see that this version of the app supports synchronization of blood pressure measurements.
Show less
Flawed but does its job
This app works well most of the time, but one star off for not recording control solution readings properly. Even though my Verio Flex records the reading properly as a control solution test, the app records it as a real reading and I do get asked by my doctor about the anomalous number and have to explain every time.
Another star off for having their “app support” link lead to the Kaiser Permanente homepage, from which there is no actual route to support for this app.
Another star off for having their “app support” link lead to the Kaiser Permanente homepage, from which there is no actual route to support for this app.
Show less
Does not sync
A couple of years ago this app worked wonderfully and deserved 5 stars. It has since been updated a few times, with each update making it function less and less. It has been about a week where the app will not sync and show the test results. I have deleted the app and added it back to my phone, cleared the cache, restarted my phone, and nothing works. I have not reached out to tech support because in the past other than telling me to do what I’ve mentioned before, they have not been helpful. It is not doing what it is meant to do, which is deliver test results from patient to doctor in real time. For that reason I give them 1 star.
Show less
Does it’s job well but could improve
The record keeping, the ability to check yourself and so on work well. It just takes too long to load the data. If i skip a day or two of syncing, it’s frustrating to have it take so long to update each record. Before I could login w/face recognition but now I must tap it as well. Why must it be synced every time? Didn’t before. Get rid of those quirks, especially those that didn’t exist before an “update” and I’ll 5 star you.
Show less
My Thoughts About This App
If I remember correctly I have been using this App going on 2 years now and it has had about 2 really good updates, I’m still getting used to it. It’s not a “like or dislike”, it’s a tool to measure and while I would like for it to contain more helpful information I can understand the limitations of this App, so I will give it more thought as I continue to use it. See no real input🤭
Show less
Please Fix the 2 Step Glitches
Dear Health Ally Developers, Currently I'm sad to rate this app only two stars because the app makes me sign in twice every single time. Also the app is extremely slow and makes me repeat steps twice while using the app. Sadder still is the fact I have provided feedback back previously multiple times with no reply to my feedback and no fixing these issues. Could you Please fix these glitches? It is not just my phone because my other apps do not do this. I really don't have the time to do each step twice every time I take my blood sugar. The only other thing that would be nice to see is a section where you can log in your carbs and a carb counter. Other than that I used to love this app and I appreciate that it keeps my doctors updated on my blood sugar levels progress. Please please please fix these things so that I can go back to rating it 5 ✨ stars. Please reply so that I know you got my 2 star rating and concern ✨Thankyou.
Show less
Data download
This apps needs the capability to download entire database of BP readings to an Excel or comma delimited format file. This way when my doctor ask for my BP, I can provide the the entire history, rather than a point in time snapshot - give them the ability to see the BP change over time. Right now the way KP works, my primary care physicians do not see the history just the alert when BP is over threshold of target goal.
Show less
Almost perfect
I preffered, pre last update, for my glucose measuring box to automatically update the info in this app. I now have to touch the + to have it upload the measurements. That is not a big deal.
I took off 1 star because it is common for people with diabetes to have hypertension. So why do we have to pick 1 or the other to track in the app? It would be so much better for me if I could use the app for both diabetes blood glucose numbers and track my high blood pressure.
I do agree that Kaiser in the past 25 years has been very proactive and is great for people with ADHD or brain fog as everything is in 1 place, even your reminders as to which appointment you need to book next. I deeply appreciate not having to go through the drama of figuring out what drs do what and which specialists are actually taking patients. When I was on a PPO it would take me months to find a specialist that was taking patients, still in business and covered by my insurance. Now it is fairly quick and I don’t have to burn my energy figuring it out myself. :)
I took off 1 star because it is common for people with diabetes to have hypertension. So why do we have to pick 1 or the other to track in the app? It would be so much better for me if I could use the app for both diabetes blood glucose numbers and track my high blood pressure.
I do agree that Kaiser in the past 25 years has been very proactive and is great for people with ADHD or brain fog as everything is in 1 place, even your reminders as to which appointment you need to book next. I deeply appreciate not having to go through the drama of figuring out what drs do what and which specialists are actually taking patients. When I was on a PPO it would take me months to find a specialist that was taking patients, still in business and covered by my insurance. Now it is fairly quick and I don’t have to burn my energy figuring it out myself. :)
Show less
This app is wonderful
This Kaiser app is wonderful. It keeps me disciplined to take my daily readings. If something is wrong, I am sure I will hear from my doctor.
