Slow to sync up
The app is very user friendly when it works as intended. Recently, you made some updates, since then, I have to either delete the app or wait a long amount of time, for it to sync up. I feel these issues are interfering with patient/doctor communication.
Member
I use it twice a day to send readings to Kaiser Drs. They read them and make adjustments in my medication.
The results are positive it makes me to want to get better following their constant checking my progress
My A1C was over 7 or so last month my latest result 6.1 The Kaiser system works if you work the system Thank you. John Glass
The results are positive it makes me to want to get better following their constant checking my progress
My A1C was over 7 or so last month my latest result 6.1 The Kaiser system works if you work the system Thank you. John Glass
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Disappointing Lately
This app used to work well. Then there was a badge default on app for a couple months , but continued working well. Then the badge default disappeared a couple weeks ago. Now I have nothing but trouble every time I use the App. I get system error. It takes a long time to download then times out. Does same when making a note. I flip between home & history to get a BP reading to come up. I write down what is on the monitor because I have had some readings that never did come up. I hope some IT person out there does something about this. Wow! Must be lots out there like me because nicknames didpleased & unhappy already taken.
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Buggy, unreliable
This is one of the slowest and least dependable apps I’ve ever used. It’s constantly dropping sync, it takes FOREVER to upload One. Reading. At. A. Time. And worst of all, it fails to capture readings from my OneTouch Verio meter. Adding any information to a reading, such as when medication was taken, requires re-syncing and an interminable wait. I have warned my doctor several times against relying on uploads from this crappy software when making treatment decisions. I have to email the log from my meter; the Health Ally app is a waste of time.
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Kaiser scores again
Kaiser is the most proactive healthcare provider I’ve ever experienced. If our doctor sees something out of kilter, we are hounded by our Kaiser doctors to remedy the situation, on multiple levels. those levels include extensive lab work, in person doctor visits, and health education just to name a few things. this app fits right in with that philosophy. This app has changed my glucose monitoring from a random haphazard disorganized mess, into a very disciplined system. Constantly reminding me if I forget to take my readings.
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One touch version
Simple to use. Get the information to your diabetic doctor effectively
Blood samples made easy
Just take the sample and sinc with your phone: results go directly to your doctor. No pen and ink and keeping a log. Has made things less complicated.
Almost perfect
The app is very easy to use and I like seeing my results in graph form as well as daily numbers. Only complaint… it keeps logging off and sometimes the Face ID doesn’t work.
Why is there a red badge??
The app works fine but it’s very annoying to see this badge. This should represent a notification but when I check there are none. Please fix this issue.
Deceptive
App gives a general range for glucose goals which is deceptive because not all diabetics have same goals. Also, when you assign “fasting” to your reading and your level is below 180, it tells you your glucose level is “normal” and “within range” when in reality Kaiser told me that my fasting glucose goal is below 130. Also there is no way to see your average.
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