New App Version
Old version was so much better. With this version you cannot tell how many warnings or corrections your dog is getting. New version is this silly calendar view without even a legend to tell you what it means. The Pet Stop fence works fine but this app is totally useless
Way to slow and bad data
We have had this for 2 years. The app is sooooo slow to connect to thw collar and often the behavior is over. It also dowant reach very far. If my dog is in the back yard, it will not connect. Lastly, the lastest update changed the way the data for wanrnings and corrections happen. I hate the calender and wish I could click to see the exact data a correction or warning took place not a date range. I really like the idea of the app but it needs to be improved.
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Limited range
Must be within 15 feet to connect to the collar.
Pretty common that your dog may be more than 15feet away, wish I wouldve had this detail before installing the system as I picked for the app feature.
Pretty common that your dog may be more than 15feet away, wish I wouldve had this detail before installing the system as I picked for the app feature.
Perfect training tool
This app works wonders if you use it as instructed. My pet stop dealer sat down with me for an hour showing me exactly how to use it. For the first few weeks, whenever we were cooking in the kitchen I had the collar connected and would correct the dog when he would start sniffing at the counter and I knew he was about to jump! After one week, he was barely interested in this any longer. You have to stay consistent to actually stop the behavior and not be scrambling for your phone when it’s too late, as many of the previous reviews experienced. If you use this app correctly, you will actually see real improvement with your dogs behaviors. I absolutely love it and highly recommend.
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Poor performance
This app is great in theory, but does not perform well enough to meet expectations. It takes way way way too long to connect to the collar, by the time it gets connected it’s no longer needed. Also, the range isn’t far enough to be useful and it’s always disconnecting. Please work to improve this because it is useful if it worked properly.
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Awful
Never works for me. Won’t accept pin. There’s not even a way to reset the pin.
Love it!
I could not have had a better experience with pet stop as a whole. Everything from quote, to installation to training support was fantastic. Especially the rep who did our installation and training! The app works great, if you experience issues it’s most likely a Bluetooth issue in your area and not an app issue. Our 2 dogs are fully zone trained in the yard and we are now working on remote and command training.
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not reliable at all!
do not rely on this app to remember the collar itself. everytime you open the app you have to reinstall the collar being used. there is absolutely no reliability. the collar and app do not connect for about 20/30 mins. if at all. your dog has now moved onto 87 other things before the app will connect to the collar. and if it does happen to connect, god forbid the dog moves more than 3 feet from you because - you guessed it! it disconnects and you have to start all over! so glad we paid extra to upgrade 🙄 when i called to ask why this was happening they told me to reset the collar by placing it on the dock…. of o have to do this everytime the collar will be on the dock more than the dog?! this is more hassle then it’s worth so far
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Very slow and frustrating performance
It can take up to 10-15 seconds for this app to initialize and connect to the collar. Do not count on being able to connect quickly in urgent situations.
History
Please fix the app I just purchased safe stop system and very disappointed with the app thus far. Lots of bad reviews of this app. Sales will decline. Fix the app!
