Disappointed
Up until this year the app had been great. Now my third year using it and I am extremely disappointed both with the app and the even more so the customer service at Bunk1. The past 2 summers and part of this summer the facial recognition feature worked. After a week of being there it suddenly stopped working, although I continue to get notifications that pictures of my kids have been found. Customer service was not helpful and after a bit of back and forth told me they would look into it more. A few days later I received an email saying my case was resolved, which it wasn’t. I will be recommending my child’s camp uses a different app next summer.
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