Questrade Edge Mobile User Reviews

Top reviews

What a splendid app indeed

So so splendid

How to access monthly reports

How do I access monthly statements ?

Response from developer

Hi there, we're sorry for any inconveniences that you've experienced with our app. We'd like to connect with you directly to help you out with your concerns. Could you please email us at feedback@questrade.com with your contact information so that we can have someone from our team get in touch with you directly to assist you?

Scam company

Garage company. They had there whole platform down for over an hour during trading hours. I had options that are very timed sensitive that I had to sell but couldn’t because I was locked out of my account for over 1 hour!!! This resulted in thousands of dollars of losses and is completely unacceptable for a brokerage. I highly recommend that people look for a different trading platform
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Response from developer

Hi there, we're so sorry to hear about the experience that you've had while using our platform. This is definitely not the experience we'd like for you to have with us and we'll be sure to share your review with our team. We want to get in touch with you directly to address the concerns you have and help you out. Could you please email us at feedback@questrade.com with additional details about your experience along with your contact information so that we can have someone from our team connect with you directly to assist you?

No account nicknames. Incorrectly locked trading

Doesn’t show account nicknames.
Repeatedly getting “You can't trade in this account right now since is currently logged in.” if my phone locks for a few seconds and I have to quit the whole app. The error message is even missing a word after “since”.

Response from developer

Hi there, we're so sorry for any troubles that you've encountered while using our platform. We want to address the concerns you have and help you out further with our app. Could you please email us at feedback@questrade.com with additional details about your experience along with your contact information so that we can get in touch with you directly to assist you?

Trading equity options

All I want to do is buy a few puts to hedge a stock issue that I already own. Why is this so difficult? It’s a simple transaction.

Response from developer

Hi there, we're so sorry to hear about the experience that you've had with our platform. We'd be happy to get in touch with you to look into things further and assist you with your inquiry. Could you please email us at feedback@questrade.com with additional details along with your contact information so that we can have someone from our team connect with you directly and help you out?

It’s bad

Today is the first morning after the election and this app is down at opening. Don’t need to say much more, this is not very professional and very unproductive and expensive to me.

Response from developer

Hi there, we're so sorry to hear about your experience with our platform. We'd like to address any concerns you have and help you become comfortable with our app. Could you please email us at feedback@questrade.com with additional details about your experience along with your contact information so that we can connect with you directly to assist you better?

Falling behind in features

Please offer Fractional Shares and auto buying stocks so I don’t have to switch to Wealth Simple. I just want to be able to auto transfer $500 per month into my TFSA and have it auto buy $500 worth of VFV per month and reinvest the dividends. WS has been able to do it for so long so what is taking Questrade so long? Please beg your managers to let you add these features that every broker should have.
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Response from developer

Hi there, we're sorry for any inconveniences that you've experienced while using our app. We'll be sure to share your feedback and suggestions with our team for further review. If you'd like to share any additional feedback with us, feel free to email us at feedback@questrade.com and we'll be happy to look into things further for you.

Needs improvement.

Low fees and U.S dollar dividends remain in USD. However only Available only in Canada and impossible to access in French…terrible.

Response from developer

Hi there, we're sorry to hear about your experience with our platform. We'd like to address the concerns you have and help you become comfortable with our app. Please feel free to email us at feedback@questrade.com if you'd like to share any additional feedback regarding your experience or if there is anything we can assist you with and we'll be happy to connect with you directly to help you out.

New app is garbage

Can’t move money into my accounts through the app, it redirects you to sign in again on the webpage. Even then it doesn’t automatically route you to the funding page, you have to go find it yourself once you’ve logged in a second time. Layout is not visually appealing. Default trade is to sell all shares, so be careful with that. Much prefer the old app.
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Response from developer

Hi there, we're so sorry to hear about the experience that you've had with our platform and we'll definitely share your feedback with our team. We'd be happy to address the concerns you have and help you out further with our app. Could you please email us at feedback@questrade.com with additional details about your experience along with your contact information so that we can connect with you directly to assist you?

Used to be good.

Now it just freezes and screens won’t update properly when switching through accounts. Been like this for months. Fix it!

Response from developer

Hi there, we're sorry for any troubles that you've encountered while using our platform. We'll be sure to share your concerns with our team for further review. In the meantime, we'd be happy to get in touch with you directly to help you out with this. Please feel free to email us at feedback@questrade.com with additional details along with your contact information and we'll be happy to look into things further to assist you.

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