Questrade Edge Mobile User Reviews

Top reviews

Not bad

They’ve made several improvements through the years.

Response from developer

Hi there, thank you for leaving us a review about our Edge Mobile platform! We're happy to hear that you're satisfied with our app, and we value your feedback.

Can’t see my orders on the chart

can I see my orders on the chart?

Response from developer

Hi there, we apologize for any inconveniences you've encountered on our platform. We’re always working on improving our app and we're consistently adding new features to provide a positive user experience for our customers. We’d like to address your concerns to assist you better. Could you please email us at feedback@questrade.com with this code, 8EBED8DE so that we can connect with you directly and help you out with your issues.

Wish they would take some lessons from TD AMERITRADE.

The app doesn’t work most of the time. It cuts out and makes it hard to find the sell button. portfolio list doesn’t allow trades without going through several screens. I have not had a good experience. Also doesn’t let you download anything because the first item just stays on the screen and will never go away. I now can’t even look at the app main page becaUSE THE DOWNLOAD IS PERMANENT.
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Response from developer

Hi there, we're so sorry to see you've been experiencing issues with our mobile app. We value the feedback we receive from our customers and we're dedicated to the ongoing enhancement of our platform. We'd like to get in touch with you to help you out and address any concerns you have regarding this app. Please let us know the best way we can contact you or you can email us directly at feedback@questrade.com with this code - 4FE0568F and your contact details and we'll be happy to reach out to you.

Absolute Garbage

Won’t run on my iPad at all. Deleted it.

Response from developer

Hi there, at this time, our Edge Mobile app is designed and optimized for mobile phones only. However, if you'd like to trade on your iPad, please access our trading platforms using your browser. Thanks for sharing your suggestions regarding iPad functionality. We'll be sure to share your feedback with our team and notify you if this becomes available in a future update. In the meantime, if you need assistance with your account, we're just a call/email away to help you out.

Wish they would take some lessons from TD AMERITRADE.

The app doesn’t work most of the time. It cuts out and makes it hard to find the sell button. portfolio list doesn’t allow trades without going through several screens. I have not had a good experience.

Response from developer

Hi there, we're so sorry to see you've been experiencing issues with our mobile app and we'd like to reach out to you directly to look into these issues further. Please let us know the best way we can contact you so that we can reach out to you to help. Alternatively, you can email us at support@questrade.com with your details and we'll be happy to chat further.

Fix the login please

Why have Face ID option when every time you login into the app you have enter username and password. Very annoying. Please fix.

Response from developer

Hi there - we're so sorry to hear you're experiencing issues with our Edge Mobile app - we'll share this feedback with our team. We'd like to reach out to you directly to help you out with this or help troubleshoot if needed. Please let us know the best way to contact you or you can provide us with your details/feedback via email at feedback@questrade.com and we’ll have our team reach out to you directly to help.

So hard to use

Bring back the old app. This new one is so hard to use, difficult to navigate and the black is hard on the eyes. Plus your fees are high for active traders

Response from developer

Hi there, we're sorry to hear about your experience with our Edge Mobile app - we'll be sure to pass your feedback along to our team. We are pleased to announce a new update for Edge Mobile which includes Light Mode! To access this new display option, please ensure your app is updated to the latest version. If you wish to leave any additional feedback for us, you can email us directly at feedback@questrade.com and we'll be happy to look into things further for you.

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