So many bugs & wrong data - trash app!
Response from developer
Hi there, we apologize for the troubles you've encountered while using our app. This is certainly not the experience we'd like for you to have with us and we're always working on improving our platform - we'll share your feedback with our team. In the meantime, we'd be happy to address the concerns you have and assist you better with the app. Could you please email us at feedback@questrade.com with additional details about your experience along with your contact details so that we can connect with you directly to help?
Autofill 2fa code needed asap
This is dead, simple to implement and I’m shocked that I have to leave the app to fill the code, please update this as soon as possible thank You.
Response from developer
Hi there, we're sorry for any inconveniences you've experienced with our platform and thank you for sharing your suggestion with us. We'll be sure to share it with our team for further review. If you'd like to share any additional feedback with us, please feel free to email us at feedback@questrade.com and we'll be happy to look into things further.
Order entry settings
Response from developer
Hi there, we're so sorry to hear that you've experienced some issues with the order entry settings while using our platform. We'd love to get in touch with you directly to look into this further and help you out. We'd appreciate it if you could please email us at feedback@questrade.com with additional details about the issues you've experienced along with your contact details so that we can connect with you directly to assist you with the app.
Can’t find much options to do anything
Response from developer
Hi there, we apologize for any inconveniences you've experienced with our platform. For more information on how to set up the dividend reinvestment plan in your account, please see here - https://questrade.com/learning/platform-tutorials/how-to-set-up-drip/drip-dividend-reinvestment-plan. If you need any further assistance, please feel free to email us at feedback@questrade.com and we'll be happy to have someone connect with you directly to assist you with this.
absolutely horrendous after use
will log you off frequently
keeps going into snap mode, have to fight with it all the time to keep it updating
if the screen turns while using it, it will go haywire and will be impossible to use and almost impossible to close without rebooting your phone
Response from developer
Hi there, we're sorry to hear about the issues you've encountered while using our mobile app. We're always working on the enhancement of our app and we'll be sure to share your feedback with our team for further review. If you'd like to share any additional feedback about our platform, please feel free to email us at feedback@questrade.com and we'll be happy to look into things further for you.
Bring old Back
Response from developer
Hi there, we're sorry for any inconveniences you've experienced while using our app. We're committed to the improvement of our app and we're always introducing new updates/features to provide a better user experience for our customers. We appreciate your feedback and suggestions and we'll be sure to share it with our team. In the meantime, if you'd like to share any additional feedback with us or if there is anything we can assist you with, please email us at feedback@questrade.com and we'll be happy to look into things further for you.
Needs a lot to be done
Response from developer
Hi there, we apologize for any troubles you've encountered while using our app. We'll be sure to share your feedback with our team. In the meantime, we'd be happy to help address any concerns you have or assist you with the platform. Feel free to email us at feedback@questrade.com and we can get in touch with you directly to help.
Awful
Response from developer
Hi there, we're so sorry to hear that you feel this way about our platform. Improving our platform is a priority for us and we take the feedback that we receive into consideration when introducing new app updates. Could you please email us at feedback@questrade.com with this code, BAEA7674 so that we can connect with you directly and address your concerns?
Garbage app
Response from developer
Hi there, we're so sorry to hear that you feel this way about our Edge Mobile platform. We're committed to enhancing our platform and are consistently updating the app to better serve our customers. We'd appreciate it if you could email us at feedback@questrade.com, so that we can discuss your concerns further and help you get comfortable with the app.
Update: fixed previous buy to close error on earlier version
Response from developer
Hi there, thank you for taking the time to update your review! We're so happy to hear your issue has been resolved and we're always here if you need any further assistance or have any questions.
