Not convenient for me
This app for paying my car loan is a bit complicated and not very user-friendly. It feels more complex than other apps I’ve used, making the payment process a bit slower and less efficient.
The Best Little Credit Union in Texas
This company makes it so easy to get things done that I don’t mind doing them. I’ve had accounts here for several decades and I have never had a problem that they could not help me solve. And always with a smile and a “we got this” attitude.
Changes to billing
The decision to change billing and drop all info from the website and app so that all of it had to be re-entered caused my elderly parents to miss payments, lower their credit score, receive many embarrassing outstanding balance letters and stress, and cost me a day off from work to get it all re-entered, so $500 plus fuel and food. Thanks so much for just dumping peoples info, great move.
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Worth consideration
Very very friendly people. They resolve any problem you may have. Very considerate in their approach. Only down side…. Tellers in their efforts to be friendly… slows up the line
Consistently exceeds expectations
I’ve been with Texas bay since 1995. During that time I’ve had numerous loans Credit cards and accounts. Texas Bay has always exceeded expectations and always shown great customer service. It’s been a real pleasure doing business with these good folks
One of the user friendly app
Their service in bank is amazing also
Update
This apps most recent update is not good. Can’t even find the CardControl in the menu like it was before.
Webpage
Love this new easy user friendly bank site/ page.
Credit Card Management
Wish I could manage my credit card within the app, instead, when I tap on my account it takes me to the website. This defeats the purpose of having the app. Other than this, the app is ok.
App not good
Be careful , do not send your information
