OMNI CCU User Reviews

OMNI CCU
OMNI CCU
OMNI Community Credit Union

Top reviews

Leave a Review OMNI CCU
  • Stuck in a loop

    I try to logout and it just takes me back to the passcode screen. I want to log out!!
  • Do NOT like the “upgrade”

    In typical retail fashion, an “upgrade” is just a different look with even more problems than before. The previous app was easy to navigate and easy to tell what the transactions were and where they were originating from. This new app erases all of that. It feels convoluted and overly complex. On a good number of my transactions, I can’t even tell where they’re from without tapping on the transaction itself. The transfer process between members is also now more complicated than it needs to be, requiring sets of suffixes and numbers that I’m not ever sure where they come from, rather than simple the name and account number you were transferring to. I thought maybe I’d get used to it after awhile, but I haven’t. It’s still just as infuriating today as it was when I downloaded the new app. To sum it up, it’s extremely disappointing
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    Developer Response

    Thank you for your feedback, and we want to help you make the most of our new app. Please contact 866-666-4969 and our team will be able to answer your questions and provide assistance on how to use our new app.
  • Awesome

    The app is indispensable. It has come in extremely handy since I had it installed. I use it to pay bills; transfer funds, and check my account for unauthorized activity.

    Developer Response

    Hi there, thank you so much for your feedback. We really appreciate you taking the time to share your thoughts and are glad you're enjoying our new app!
  • My credit union

    OMNI’s website has a lot of information. It is easy to read and navigate to specific items that you want to see.

    Developer Response

    Hi there! Thank you so much for your feedback. We appreciate you taking the time to share your thoughts!
  • New Format

    Much too busy. The ease of navigation has gotten much more difficult
  • Not happy with upgrade

    The title says it all unfortunately. I haven’t used it for long but so far it looks more confusing than better user friendly.

    Developer Response

    Hi there! Thank you for your feedback. We want to help you make the most of our new Digital Banking. Please contact 866-666-4969 and our team will be able to answer any questions and provide assistance. We are here to help.
  • Hate the new updated app!

    The new update is terrible! You have to open each transaction to see who it was for, doesn’t give you a running total after each transaction, no graphs available... doesn’t seem like a step forward.

    Developer Response

    Hi there! Thank you for your feedback. We want to help you make the most of our new Digital Banking. Please contact 866-666-4969 and our team will be able to answer any questions and provide assistance.
  • Multiple accounts

    I dislike your new app very much. We have multiple accounts both checking and savings under one name. It is nearly impossible to easily transfer from one account to another because there are no accounts numbers listed for any of the accounts. Each time I make a transfer it is a stab in the dark whether I am getting the correct account. If I use member transfer I now have to remember account codes instead of account numbers to make a transaction to the correct account or carry a “cheat sheet” to correlate the correct code to the account I am making a transaction on. I do almost all of my banking on line. The previous app was so much faster and easier. I have talked to the local branch and the main office. They asked me a month ago to be patient while they worked this out. I have heard nothing.
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  • Dark screen

    I love all the information but hate the dark screen. It makes it difficult to read

    Developer Response

    Hi there! Thank you for your feedback. We want to help you make the most of our new Digital Banking. Please contact 866-666-4969 and our team will be able to answer any questions and provide assistance.
  • OMNI online banking

    I really preferred doing my banking on my Desktop. It seemed more secure and much easier for me. Now I have to do my banking from my iPad because it won’t except my browser anymore.

    Developer Response

    Hi there! Thank you for your feedback. We want to help you make the most of our new Digital Banking. Please contact 866-666-4969 and our team will be able to answer any questions and provide assistance. We recommend the following browsers (current major release): Microsoft Edge, Firefox, Safari, or Chrome,

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