User Reviews: Redwood Neighborhoods Resident

Top reviews

  • View of bill?

    Very smooth and user intuitive. But I wish I could easily find a copy of the bill and not have to reference the website to see my water usage.
  • i find it confusing

    I am 64 yrs old and thought I understood programs I get confused on how to set up auto pay and thennthe utilities the amount on utilities changes monthly
  • Very useful

    Easiest way to pay and get in contact with maintenance.
  • App is horrible for payments; corporate refuses to reply.

    This review is of the app, not the rental community. The app consistently prompts for autopsy but doesn’t allow variable amounts, despite the fact that the water charges are variable each month. EVERY TIME you open the app, it prompts you to leave a review for a redwood. EVERY SINGLE TIME. I’ve been trying to reach Robert Idoine, the CTO of Redwood (acc to website) via email and phone message for months, but no reply. Seems like once you sign a lease, they don’t give a fig for your experience with their app.
  • Frustrating

    I have quite a bit f trouble with the app. There is never anything posted. It’s convenient to pay rent but account information won’t save for me.
  • Easy to use

    Easy ap to pay rent and put in maintenance requests
  • Manager overreach/oversight

    In a nutshell, the current manager has “supervisoritis’ and has since his arrival. For the most part, people who can afford the rent here, do not need to be condescended to by such commentary as, ‘I’m so happy to be your neighborhood manager’ type of speak. Geesh! We just want to live....leave us be. Most of us are in transition between this temporary existence and another landing. Can’t wait to leave.
  • Redwood App

    Sure makes it so much easier!!!!!
  • Plumbing maintenance call was successful.

    Plumbing maintenance call was ver successful. I really appreciate these men and their skills to make the lives of the residents much better and worry free.
  • Move In

    Mike has been very helpful, kind and very professional with helping me move in. He has been there from beginning to end helping me every step of the way!

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