Leave a Review Waffle
Crash issue
I had an old journal with my partner from April and it crashes the app when I try to open it. Other than that it is a great app and I enjoyed writing to my partner :)Developer Response
Hi Axolotica, We apologize for the crash issue when opening a journal. We were updating our system to improve the app's speed and stability, which unfortunately caused the crashes. We've since fixed the issue. Could you please check your Waffle app and let us know if you're still experiencing any crashes? Thank you for your patience and understanding. Waffle support@wafflejournal.comDisappointed and upset
I thought the app was free (based on write ups and app itself). We are going on a huge vacation with my family for almost a month and decided to upgrade to a plus for the year (for this ONE journal), to ensure I am including my husband and 2 sons. But now that we have used it for 24 hours, 4 entry’s and a handful of photos it will not allow me to add any additional photos unless I upgrade AGAIN! And the worst part is I cannot find a contact to ask how it get around this. I am I in another country and don’t have access to a computer. It is really very disappointing since I had planned to share our trip details with each other and cannot even get out of the airport without Waffle asking /demanding an upgrade from us! SadShow lessDeveloper Response
Hi Lisa, we sincerely apologize for the inconvenience. The issue you experienced was due to a problem on our end, but we've fixed it. Could you please try again to see if it works? If the problem persists, please let us know by replying to the email we sent you earlier or contacting us at support@wafflejournal.com.NO MORE MULTIPLE PHOTOS???? / Editing the journal cover? /
I love this journal!! It’s like all the best parts of twitter/social media + a groupchat. I love that there are no direct laugh replies bc I think it makes people feel less pressured to post something that gets lots of positive reactions. I would say tho:
1) I think it comes off really bad for them to remove the ability to 1) firstly remove the ability to add videos then 2) remove the FREENESS of the feature to add multiple photos. It is a JOURNAL, that is marketed as helpful for mental health and relationship building. Seems sort of money hungry to put the photos behind a paywall. When it was simply like pay = unlimited and 5-6 = free, I was like okay fine. But to only have one seems like the company cares less about user experience and more about making money. I also feel like paying 6.99 a month to add multiple pictures is way too much. Perhaps changing their model to being like a nonprofit where yall get money through mental health advocacy grants or something,, because asking users to pay so much for having more than photo (especially wen we originally did not) seems greedy/not fair.
2) it’d be cooler if we could actually customize the journal covers!!!! The generic journal cover lacks intimacy. I would also say that there should be an option to remove people from the journal.Show less