Leave a Review OnWear
Not working
When I tried opening the app, it immediately closed. I restarted my phone and it still had this issue. I deleted the app and re downloaded it and it finally opened but now the app is not working or connecting to the watch. Please fix!Princess Nikky
Developer Response
Please update to the latest version, we have fixed the crash issue.App & phone will not sync
At least once a week my phone and app loses sync. Re-syncing every week is becoming a nuisance. Now the app will not open for me to re-sync. I’m about to disconnect permanently and invest in the Apple WatchSTL 2013
Can’t connect to health app
I was really disappointed to find out this watch & app didn’t do the very BASIC feature of connecting with the health app. I had a $10 smart watch from WISH of all places and that one even connected to the health app. So disappointing. Please fix!!!!Azhontya
Firmware issue.
I was instructed by Calvin at support to write this here for the developers. I just received my watch and was super excited to put it to use. As I was placing my settings on the app the firmware update reminder popped up. Every time I hit confirm it goes through a short process, disconnects and then says firmware upgrade terminated. Half of the benefits and settings haven’t worked due to the firmware not being able to be updated. Please let me know how to move forward.Show lessCandy Crushed My Dreams
Won’t work
Since the update I open the app and it crashes Can’t access my dataBebite1850
Developer Response
Sorry, the problem has been solved. Please update the app. If there is still a problem, If you have experienced a problem with the process, please give us feedback, we will deal with your feedback, our contact details are: 2435282916@qq.comWon’t stay connected! New user every time!???
The watch itself is fine. The app has felt to work consistently over this last week of having the watch it keeps logging me out or force closing. I’ve had to sign in as a new user every time it logs me out of the app.I’ve literally made an account seven times with the same email and password and it’ll keep making me a new account.Show lessakwright59
Developer Response
Sorry for replying so late, we found that there was a problem that the App could not be used in this version. Now we have located the problem, but we need your assistance to help us verify whether the problem is solved. If this is confirmed, then we can decide whether we need to submit an update to the App Store immediately. This is our TestFlight version of OnWear. Please click the installation link and follow the instructions to complete the installation of TestFlight version. The install link: https://testflight.apple.com/join/6VhcTLjA The App Version: 1.7.0 Build 202208271400 If the problem persists, please let us know in time and we will continue to solve it. Thanks for your feedback!App won’t open anymore
I tried to sync my sleep data and opened the app but it just closes on its own. Restarted my phone and same thing happened.nrg4angel
Developer Response
Sorry for replying so late, we found that there was a problem that the App could not be used in this version. Now we have located the problem, but we need your assistance to help us verify whether the problem is solved. If this is confirmed, then we can decide whether we need to submit an update to the App Store immediately. This is our TestFlight version of OnWear. Please click the installation link and follow the instructions to complete the installation of TestFlight version. The install link: https://testflight.apple.com/join/6VhcTLjA The App Version: 1.7.0 Build 202208271400 If the problem persists, please let us know in time and we will continue to solve it. Thanks for your feedback!Force closing
The app won’t even open anymore. It tries and then closes. Restarted phone and nothing helps.;($!?3247!?5
App is Crap
After reading multiple positive reviews on Amazon I decided to purchase the watch. I was hoping that the device would replace my Fitbit. I love the watch and all of the features but the app is junk! After less than 24 hours of downloading the app and syncing the watch with the app, the app stopped working. When I try to access the app it automatically shuts down leaving me without access to some of the watches features. If the app was half as good as the watch this would be an awesome purchase. Unfortunately, during these economic straining times, if the app does not improve I’ll be returning the watch.Show lessMztk1128
Love the watch face options
I love that there are lots of free watch faces included with this. We had some loading issues a few weeks back but everything has been sunning smoothly since then. The weather does not/has never been able to sync from my iPhone to the watch, but it’s ok. Everyone else works phenomenally.Fetzeretti
Developer Response
Sorry, we are checking the problem. Is it impossible to use the application after downloading and installing again after deletion?
