False advertising
I bought the quip sonic toothbrush and on the packaging and manual it mentions this app. I downloaded it because it sounded like a fun way to stay on top of my brushing. The app wouldn’t let me do anything without pairing a toothbrush. I just found out it only for the smart toothbrushes. I feel like if it doesn’t work with all of the toothbrushes then it shouldn’t mention the app on the incompatible toothbrushes…kind of misleading. I hope they can come up with a way to make the able useful for people who don’t have the smart brush!
EDIT: After reading the reply from the developer I tried troubleshooting with the app again. When I redownloaded it I was able to manually track my brushing unlike before.Developer Response
Currently, only Smart Toothbrushes can be paired with the app. However, you can still manually enter your data to track your brushing habits and earn rewards using a standard motor. If you have any questions, feel free to email us at reviews@getquip.com.No just no
So I like electric toothbrushes and I love you but I remember my mom got me one and this is my experience with that. I never had a phone at that point so I was like OK I’m just gonna wait till I get a phone so that I can make A review. OK so when I got the toothbrush, I was like I’m gonna connect it to my iPad because that’s what I had that point and the app is so bad. I got my toothbrush and I was trying to connect it so I got myself logged in and everything. I did all the steps of like pressing the queue to turn it on and then turn it off and then like turn making sure my Bluetooth is on like all that and it’s still like said we cannot find a toothbrush like that so I tried it over and over and over again I was like look, this girl was freaking over and she’s literally like me right now. I’m doing it again. I’ve got another one another and I need you guys to answer me help me please.Developer Response
To help us better understand this issue, would you mind emailing us at reviews@getquip.com? We'd be happy to look into your issue from there.good idea, glitchy tho
I'm really big on oral care. So when I saw there was a toothbrush that came with an app to track everything, I was all over it. However I only have the electric toothbrush, not the smart one, so I have to manually put in when I brush/rinse/floss and all of that.
Again, I'm a religious dental caretaker. I brush twice or even three times a day (depends on my meals), floss at morning and at night, oil pull, brush my tongue, alladat and more. I figured this would be a great way of rewarding myself for these habits. But, for whatever reason, the app only recognizes my saves every other morning. I know I've been recording everything so idk what the issue is. I'll just check later on and my morning brush tracking is gone.
I really really want this app to work so I'll keep using it but maybe the developers should look into this a bit more.Developer Response
We're sorry to hear about this issue. Please contact us at reviews@getquip.com and let us know the issue you encountered. Hope to hear from you soon.