Leave a Review P&O Cruises Australia
Can’t login
When I first installed the app I had the wrong cruiseling number shown and no booking. I managed to update that on the website but ever since I haven’t been able to login. I’ve tried uninstalling and reinstalling several times, changing the password multiple times but nothing seems to work.Bundera78
Cannot login to app, can login to website
This app and the support hotline are useless, I cannot login to the app even though website login works fine. Support has no idea how to fix it very disappointed as I cannot use the logged in features for our upcoming cruise and have wasted time on support calls.microbee23
Can’t login
I can’t login to the app even though my details are correct and I can login on the website.
Bit disappointing that it yet hasn’t been fixed as appears a lot of previous people are having the same issue.jcfuncd
Resetting password
Tried several to reset password, chose the recommended one they send through your email, it’s valid for 24 hours , you can’t go into the app and put that recommended one it , it won’t except it it’s too long , so I go in choose my own and that won’t let me in , I’m cruising in 7 days this app is rubbishShow lessCaz$$$$$$$$$$$$
App won’t let me log in
Tried everything to log in changing password etc. I have a cruise in 2 weeks are seriously worried I won’t be able to use this app on board. Have latest IOS installed 17.2 and updated to this latest version of the app with no luck still.
Please fix this up properly so everyone can actually use it.Warlock50
Can’t log in, reset password multiple times
Can’t access this app and there’s zero help available.
I’ve reset the password multiple times, called customer care multiple times, no one can help me. (They just reset the password again and tell me to wait 24 hours.)
My gut feeling is there’s been too many unsuccessful logins and nothing will work now, but no one can help me get in. Pretty disappointed as a customer paying for a suite.Show lessB3ckah
Useless app
Get it fixed. For a company like yours this is a very bad experience. Sort it out. One star is too good. I hope the cruise is better than this experince. Very very poorRussellG63
Makes you remember your cruise as an IT glitch
Terrible app, doesn’t work often. Have had to reinstall many times as app continues to freeze. Some features don’t work or don’t appear where they do on other phones. Does not improve the cruising experience.dont want to hear it
Can’t wait until I don’t have to use it again
I think this is the worst app I have ever used. From always needing your birthdate and booking reference number every time you log in (not just an email and password), to then being sent from the app to a browser to page to login yet again just to access any shred of information is so clunky and time-consuming. There is no quick way to check anything. Navigation on the browser page while on a phone is also really painful and not intuitive. As a first-time P&O traveler, I found this surprising. For such a big company I thought they would have an innovative, user-friendly app and website.Show lessAyeshielove
Where are you????
Where are you???? PLEASE FIX IT NOW!!!silver94
