Leave a Review P&O Cruises Australia
P&O Critical Cruise information gets little support
Wow, your whole cruise experience is governed by this critical app and you cannot download it on the very basic connection to a plans! For something so important to your cruise experience, to not be able to get the app from basic connection is just ludicrous.
Also the explanations around what you get from each level if the other internet connection plan is very poor.
Lastly the itinerary function say in some cases, (booking is essential) but gives no indication if you are actually booked! What’s with that?
Overall, much to be improved.Show lessRayBlack1960
Frustrating to use!
In theory a great app but in practice it is useless! Constantly crashes, says error etc & have to reset it. Very frustrating to day the least!NannyReece
Can’t login
Why does the password never work, you have to change all the time. Needs maintenancetried again ang gave up
Can’t login
Can’t login!!! Reset passwords multiple times and it said it was reset successfully. But when it tries to log back in app it keep saying the passwords are not matched. P&O, isn’t this the basic functionality of app? What is point of having an account if can’t even log in easily?up2ular
Please fix - logs you out and you can’t get back in!
My daughter logged in once, then got kicked out and told the login details no longer match any records (yet she can log into cruise control with the same details). Please sort it out, P and O - we are relying on using the chat function for our cruise next week! :(CottonSofts 3ply
Not great
The apps is not great at all it crashing every single times when you try to use itMinistryoflove
Oh Dear
This app is absolutely ridiculous. Just doesn’t work🤬🤬Lennox Boy
Hopeless
The app won’t load all my details or a timer I get on the web page yet my partner gets everything. Tried 4 times and gave up!Flashmanwolf
Devs you need to sort this app ASAP
This app crashes every few seconds while trying to use, took me about 12 tries to manage to get through to the dining menu and then it crashed again. It also often (every few mins while constantly reopening the crashed app and trying to get somewhere) pops an error message up which says it has a problem with your account and needs to log back in. Absoloutely atrocious. Needs fixed ASAP. Using an iPhone 12 Pro Max and happy to provide devs with further info (logs, screen capture, etc) if required.Show lessDaniel Evans NZ
Glitchy
App is constantly glitching and logging me out1lauralou622
