MadMuscles User Reviews

MadMuscles: Workouts & Diet

Amoapps Limited

Health & Fitness

Sports

Reviews Summary

Positive highlights

🔍

This app hasDetailed onboarding questionnaire to personalize the experience

🗓️

This app hasStructured workout and meal plans

🎥

This app hasClear exercise demonstration videos

🧠

This app hasHelpful for beginners and those new to fitness

🔔

This app hasReminders and tracking to stay consistent

Negative highlights

🔒

This app hasUnclear and restrictive cancellation/refund policy

🔀

This app hasLack of flexibility to customize workout days and exercises

📊

This app hasLimited progress tracking features (weights, reps, etc.)

🍽️

This app hasRepetitive and inflexible meal plans

🐢

This app hasBuggy app performance with issues like pausing timers

Top reviews

Most RecentHighest RatedLowest Rated

Sneaky charges Mad muscles

Extra services are very expensive, and you can unknowingly select them and get charged. I emailed customer service when I looked at my credit card statement, and realized I was charged three times, with two charges for services I did not agree to, nor was there any notification or pricing provided. They declined my request for a refund. Very sneaky in my opinion.

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Nathanielobrien

a month ago

Response from developer

Hi! We sincerely apologize for the confusion and frustration you’ve experienced. We strive to ensure transparency in all aspects of our service, including any additional options and charges, which should be clearly presented before payment is processed. We also encourage you to reach out to our support team again, as we’re always open to discussing individual cases and working toward a fair solution. We appreciate your feedback and will use it to improve our service!

Scam

You sign up for one thing but it’s really three. You think you cancel your subscription but you continue to get charged fees. Customer service was useless. Just quoted policy but were not helpful. Stay away.

Mike . …

2 months ago

Response from developer

Hi! Thank you for sharing your feedback. Please be assured that we strive for transparency in our subscription model and ensure that all terms and policies are clearly outlined during registration. Kindly note that you can manage and cancel your subscription directly in the app by going to Settings → Manage Subscription. If your subscription was purchased on our website, you can manage it there. We also value your feedback regarding our customer service, and we'll work on improving the support we provide. If you’d like to discuss your situation further, please reach out to our support team. We’re here to help and want to resolve this matter to your satisfaction.

Nothing more than a device to con people

I had initially wanted an application to help me with scheduling walks and the advertising for this application claimed that this was precisely what this was for. After completing a lengthy questionnaire, I was given a program that would help me to my target after paying for the three month program (for which incidentally I was charged £6 more than the advertised rate) I was taken through what can only be described as a series of trick questions to attempt to increase the options that I would be paying for and upon downloading the application itself it became very clear that this was nothing more than a menu for very expensive upgrades to the application itself. The content provided was nothing to do with the questions that I had provided answers for, and were just some generally available exercise tips. It’s very clear the objective of this application is to trick you out of as much money as it can and try and confuse you through various spurious questions to spending more than you had intended to. Avoid at all costs there are much much much better alternatives available that I’m trying to rob you at the same time.

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Chamster12345

2 months ago

Response from developer

Hi! We sincerely apologize for the experience you’ve had with the app and completely understand your frustration. Our aim is to provide a program that is tailored to the information you share during registration, so it’s concerning to hear that the content did not meet your expectations. We also strive to maintain transparency regarding any additional options and charges, which should be clearly displayed before any payment is made. Your feedback is invaluable, and we will take it into consideration as we work to improve the app. If you’d like to discuss this further, please don’t hesitate to reach out to our support team. We’re here to assist you and make things right!

Avoid at all cost

I tried the app and canceled it. I still get charged even though I was emailed that my subscription was canceled. This is a real scam, avoid that kind of app, some others offer the same services but with a clean subscription and cancelation policy

seb de quebec

2 months ago

Response from developer

Hi! We're sorry to hear about the issues you've experienced with your subscription. It’s important to us that our customers have a smooth experience. If your subscription was purchased on our website, please note that it can be managed there. We recommend contacting our support team directly at support@madmuscles.com for clarification. We will carefully investigate this matter to resolve the issue for you. Thank you for bringing this to our attention.

Scam

They will start to deduct money from your bank account the second you sign up. And refuse to refund. Horrible customer service

Snhans

2 months ago

Response from developer

Hi! We’re truly sorry for the negative experience you've had. Please note that we aim to ensure transparency by displaying all subscription details before any purchase is finalized. Our refund policy is also available for review before registration so that you can take this into consideration. If your case falls under these policies, our support team will gladly issue the requested refund. If not, we will gladly work with you to find a suitable solution for your specific situation. We encourage you to reach out to our support team at support@madmuscles.com again for assistance. We’re here to help and will do our best to address your concerns.

Terrible app

They tell you a price before you purchase it thinking everything comes included. But really they try swindle all these extra things on at checkout and even added on something without me clicking on it which was quadruple the price I was originally prepared to pay. Wish I read the reviews before I went ahead

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givemelike.co.au

2 months ago

Response from developer

Hello! We understand your concern and are sorry that you have experienced this situation. All subscription and transaction terms are spelled out and agreed upon at sign-up, including additional offers that can be accepted or declined. Our team always strives to make the process as transparent and simple as possible. If you need help or have any questions, please contact us at support@madmuscles.com and we'll be happy to help.

Jack Personal Coach

Jack has been over the top helpful and has helped me, an amputee, customize workout plans and diet. He’s extremely accessible and knowledgeable and is helping me hit some targets that I’ve had for a long time. Very motivational! Thanks Jack!

Dww007

2 months ago

Response from developer

Hello! Thank you for the high rating and kind words about Jack! We are glad to hear that his support helps you achieve your goals and motivates you on your way to a healthy lifestyle. Your feedback inspires us to do even better!

Literally a scam

I signed up for the $30 trial, and they have a secret $150 non refundable charge, don’t sign up

Rk1010101

2 months ago

Response from developer

Hi! We're sorry to hear about your experience. We strive for transparency in our pricing and ensure that all charges are communicated before completing a transaction. We encourage you to review our terms and conditions for detailed information regarding any fees. If you have concerns about a charge, please reach out to our support team at support@madmuscles.com, and we'll work with you to resolve the issue. Thank you for bringing this to our attention.

Facturation

Faire attention lorsque vous vous inscrivez. Ils m’ont chargé un programme que je voulais pas. Aucune ouverture de leur pars pour me rembourser cette partie

EL0500

2 months ago

Response from developer

Salutations! Nous sommes vraiment désolés pour les malentendus que vous avez rencontrés. Veuillez noter que tous les frais sont initiés par l'utilisateur et nous faisons de notre mieux pour rendre ce processus clair et transparent. Lors de votre inscription, il est important de vérifier les détails du programme sélectionné. Nous comprenons que cela peut être frustrant et nous nous engageons à améliorer l'expérience utilisateur pour éviter des situations similaires à l'avenir. Merci pour votre retour et encore désolé pour le dérangement.

Aucun remboursement possible

Attention avant de débourser sans connaître l’app! Je me suis fait avoir, ils n’offrent aucune garantie de satisfaction et pour ce fait aucun remboursement! Ils m’ont volé plus de 45$. En plus d’entraînement très ordinaire à mon idée.

clau_lach

2 months ago

Response from developer

Bonjour ! Nous sommes vraiment désolés d'apprendre votre expérience et comprenons votre frustration. Nous tenons à préciser que tous les paiements sont autorisés et que nos politiques d'abonnement sont fournies avant l'achat. Nous tenons également à ajouter que nous opérons avec intégrité. Si vous souhaitez discuter plus en détail de vos préoccupations ou explorer des options, veuillez contacter notre équipe d'assistance. Vos commentaires sont importants et nous voulons vous aider !