Money grab, carefully unsubscribe!
Response from developer
Hello! Thank you for your feedback and we are sorry to hear about your situation. All terms of subscription and transactions are agreed upon at the time of registration and we adhere to all rules and policies. If you canceled your subscription but it continued, you most likely froze your subscription but did not cancel, please contact our support team at support@madmuscles.com.
Arnaque
J’ai fais une plainte L’OPC et ma carte a été coupé !
Plus jamais !
Response from developer
Salutations. Merci d'avoir partagé votre expérience ! Nous tenons à vous assurer que nous ne facturons jamais de frais sans le consentement de l'utilisateur. Tous les paiements sont effectués uniquement avec le consentement de l'utilisateur. Si vous avez des problèmes ou des questions concernant votre situation, veuillez nous contacter par email. Nous voulons nous assurer que toutes vos préoccupations sont correctement prises en compte.
Arnaque
Response from developer
Bonjour ! Nous sommes désolés d'apprendre votre situation. Nous comprenons votre frustration et vous assurons que la fraude n'est pas le domaine de notre entreprise. Veuillez contacter notre équipe d'assistance à support@madmuscles.com afin que nous puissions examiner votre situation et trouver une solution. Votre satisfaction est importante pour nous.
Lots of extra paid add ons
Response from developer
Hello! Thank you for your feedback. We understand how the additional offers might feel confusing, and we'll work to make the pricing structure clearer during the subscription process.We apologize for not meeting your expectations. Please contact us again if there is anything we can do to help you.
SCAM !
Response from developer
Hello! We are very sorry to hear about your situation. We take your concerns seriously and want to help you. If you are unable to cancel your subscription, please contact our support team at support@madmuscles.com and we will do our best to resolve the issue.
AVOID AT ALL COSTS
Response from developer
Hello! We are sorry that you are having such difficulties with our program. We are committed to providing quality content and support. Your feedback is very important to us and we are ready to consider your comments. If you have any questions or need assistance, please contact our support team at support@madmuscles.com. Thank you for your understanding!
SCAM! THEFT! AVOID!
Response from developer
Hello! We sincerely apologize that you have encountered such problems. All charges are made in accordance with the terms and conditions agreed upon during registration. If you believe there has been an error, please contact our support team at support@madmuscles.com and we will try to help you resolve the situation. Your feedback is very important to us.
Scam warning
Order one training plan and the game is on. They withdraw for multiple services without consent.
I purchased a plan with price of 29.95
They have charged me 187.87 USD for items I have not ordered and they claim that you have ordered them. Ans they respond it is not in their policy to do refund.
No clarity, no clear purchase process, no check out, no confirmation and no refund.
Response from developer
Hello! We're very sorry to hear about your frustration. Please know that we operate with full transparency, and all services and charges are clearly outlined during the purchase process, with no payments occurring without consent. Our Refund policy is also available for review before registration to help inform your decision. If your case falls under these policies, we'll gladly issue the requested refund. If it doesn't, the refund request may be declined, but we're always open to working with you to find a suitable solution. Please don't hesitate to reach out to our support team again if you have any further concerns—we're here to help! Thank you for your patience.
SCAM! THEFT! AVOID!
I did not sign up for any of these programs and the company denied me a refund because they “made a rule” that they don’t refund one time purchases.
But I didn’t purchase anything. I am getting no help from the billing department other than I can continue my subscription at a reduced cost. A subscription I did not sign up for.
BUYER BE WARNED this company practices unethical business
Money back guarantee
It’s totally is scam nothing more.
Response from developer
Hello! Thank you for your feedback. We’re sorry to hear that you didn’t have the experience you were hoping for. We assure you that we have nothing to do with the scam. Please contact us again by email and indicate that you left a review on the App Store. We will do our best to make a fair decision!
