Leave a Review Gas South
Login Submit Button is Dead
Can’t login!!ShoogBear
Unable to manage account/ rate plan
I notified Gas South about no new rate plan offers 2 years ago and last week. I can’t access that from my gas South app. I received an email saying the problem was fixed on the app but it is not .I usually sign 2 year contracts but in 4 years I never received any new rate plan offers. Not at 60days nor 30 days . App not fully functional and plans aren’t offered as stated. Fix the app. Send offers as stated on the website.Show lesskelw1961
🔥🔥🔥
Absolutely love this app. Works beautifully and this app is so clean, so intuitive, and so easy to navigate.Kudos to Gas South.Millz1101
Won’t load
Can’t pay my bill, can’t view my usage, can’t do anything. Just a blank screen and a loading icon.Captain Rob
Developer Response
Hi thank you for taking the time to write a review. We are deeply sorry to hear you had a frustrating experience and value your feedback to help improve our process. If you need additional support, please email us at mobileappsupport@gassouth.comPainfully Slow
It’s frustrating to use because of how slow it is. It’s better to just go onlineOzzie_LAtl
Developer Response
Hello, thank you for taking the time to write a review. We are deeply sorry to hear you had a bad experience and value your feedback to help improve our process. If you need additional support, please email us mobileappsupport@gassouth.com.Gas south user
Super convenient. Easy to usetanner 3535
Developer Response
Thanks for the feedback!More than 1 account
I would give 5 stars, the problem is I can’t have more than one account. My former provider’s app let me have more than one account/location to manage thus being able to pay bills for more than one location.
Your next update should include this option.TheHerb1
Developer Response
Hello, As promised, we would like to inform you that you can now manage more than one account in the app! ______________________________ Thank you for your review and feedback. We are excited to inform you, this feature will be launching in early August to improve the customer experience! We will make sure to contact you when this feature is available.Very convenient
Easily can view my bill, and manage my account. Makes it very easy, since I can do it straight from my phone. Nice work gas south 👍JohnHarper111
Yaaasssss!!!
I was thrilled when I got the email announcement that this app was rolled out. Thank you for making our lives a tad bit easier! Thankful.Pyramid junkie
Unable to log in...
I put in my username and password, but the log in button is ‘unclickable’ stays shaded out.Death By D Minor
Developer Response
Hello, we apologize for the inconvenience you have experienced and would like the opportunity to discuss your feedback further. Please contact us at mobileappsupport@gassouth.com and we will work with you to resolve any issues as quickly as possible. Thank you for your feedback.
