Leave a Review New American Funding
Customer service
Thank you NAF I have called at least 3x’s yesterday and once this morning, each time I called your customer service representatives have been superb excellent customer service! I’m a senior and sometimes this dang technology gets on my nerves 😃 so I thank you for your patience and NAF for great training 👍🏽Show lessG.Cannon
Developer Response
Hi, Thank you so much for your review! We're thrilled to hear about your positive experience with our New American Funding team.NAF
The portal is very easy to use and the terms and conditions are a little more than a page long. Common sense and efficient approach to the payment process!Fineroasted
Developer Response
Thank you for your review and glad to hear you're enjoying the app!Making Online Oayments
I think it is unfair when trying to make payment on App or Online that the payment date won’t allow me to enter the actual date I am making the payment. It’s 3:05pm on a Saturday, April 15, 2023. My payment is due no later than April 16th before a late fee is to incur. However, online nor the app will accept my payment on the 15th. I have never paid late, so I will be calling to get the late fee waived.Show lessMortgage1966
Developer Response
Thank you for your feedback. We'd love to learn more details about your experience. Typically, when the 15th falls on a weekend or holiday the late fee period is extended and you would not be charged a fee. Please contact us at customercare@nafinc.com or 800-893-5304 for questions.