Due to the current situation drivers could be isolating or actually have the virus, this has an impact on how the app works, we cannot guarantee pre booked fares as we are in contact with the virus on a daily basis drivers are playing catch up as only a minimum staff out.
Customers who pay through the app and cancel their journey will automatically be refunded like every card transaction wherever you use it within 3 working days.
Thanks for your patience stay safe and hopefully some normality will return soon.
Show less