Previously great, but going downhill
When I originally installed Cashew—it was great. There were surveys, missions, club missions, etc. They updated the app sometime over the last year though, and the only remaining features are the surveys, missions, and the ability to add friends.
Also, the issues with surveys has become more widespread. At first, I’d get a survey ban for a little bit after a technical issue, but it was maybe one in fifty surveys. We shouldn’t get disqualified from surveys having technical issues at all—that is not the fault of the participant (there’s no way to report what happened when a survey suddenly closes like on every other survey app I use). Now, it’s about one in ten—and this includes the profile survey. I have tried to complete the profile survey five times—and each time an error at the end disqualifies me from surveys until I “complete a satisfactory amount of surveys”. And there’s no way to report this to support—they’ve removed the support link from the app (to be fair, I sent NUMEROUS messages to support “about six months ago before the support link disappeared from the app and got NO response).
I’m working on getting my last cash out (I’m halfway there and in-between jobs at the moment), and then I’m deleting this app.
Also, the issues with surveys has become more widespread. At first, I’d get a survey ban for a little bit after a technical issue, but it was maybe one in fifty surveys. We shouldn’t get disqualified from surveys having technical issues at all—that is not the fault of the participant (there’s no way to report what happened when a survey suddenly closes like on every other survey app I use). Now, it’s about one in ten—and this includes the profile survey. I have tried to complete the profile survey five times—and each time an error at the end disqualifies me from surveys until I “complete a satisfactory amount of surveys”. And there’s no way to report this to support—they’ve removed the support link from the app (to be fair, I sent NUMEROUS messages to support “about six months ago before the support link disappeared from the app and got NO response).
I’m working on getting my last cash out (I’m halfway there and in-between jobs at the moment), and then I’m deleting this app.
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