Gardena mini mow
Bluetooth app is fairly limited
Response from developer
Hello, thanks for your review, which is very important to us in order to optimize our products. Yes, Bluetooth is limited but that's the reason why we also offer the GARDENA smart app in combination with GARDENA smart devices. If you want to be more flexible, you have to choose this combination of products (stable internet connection necessary). We're sorry this hadn't been clear before you purchased your product. Best regards GARDENA Service
Accessories
Gardena mini mow
PIN doesn’t work
Response from developer
Hello, thanks for your review of our GARDENA Bluetooth app. We regret the inconvenience. The problem is not with the app, please contact GARDENA Service: https://www.gardena.com/uk/c/support/contact Best regards GARDENA Service
Gardena are awful.
Response from developer
Hello, Thank you for your feedback. We apologize if our product did not match up to your expectations. Check the wiring on or around the charging station. To ensure that the robotic lawnmower can always dock reliably to the charging station, it is essential that you follow the instructions for installing the charging station in the operating instructions. If the boundary wires are routed directly past the charging station, a minimum distance of 60 cm is required between the boundary wires. Neither the boundary wire nor the low-voltage cable may be laid under the charging station. The low-voltage cable must also not be rolled up behind the charging station. This may cause interference with the charging station signals. Interference can also be caused by other metallic objects that are in the immediate vicinity of the charging station (approx. 1 meter radius). Please check in which color the control LED of the charging station lights up or flashes. It should glow solid green. If that doesn't lead to success, please contact us directly via the contact form on our homepage: https://www.gardena.com/uk/c/support/contact We will be pleased to help you. Best regards GARDENA Service
Inadequate, Inept, and Poorly Designed
Here is a short list of issues!
1. Bluetooth only, the app cannot even serve as bridge to WiFi, thus controlling the mower requires Bluetooth at all times!
2. The app has no feature to connect it to current weather conditions to stop mowing in the event of rain since the robotic mower itself lacks the sensor to detect rain (like nearly every other maker does).
3. Mowing can only be paused or you are forced to delete scheduled mowing in the event you want to skip mowing for a particular day for any reason!
4. App cannot pause/restart without physical interaction with the mower, this is an apparent safety feature! User should be able to bypass this if the pause was initiated for reasons other than safety and of course it lacks this simple feature!
5. The app will not allow users to connect via Bluetooth unless you are physically within a few meters of unit.
Regrettably, they are well aware of all of these limitations however have refused to make any improvements to the app.
Response from developer
Hello, thanks for your review. We're sorry you aren't satisfied with the GARDENA Bluetooth app. First, always make sure that app and mower are both updated. Look at the GARDENA website if there's un update for your mower. Bluetooth and smart are different. It's normal that you have to be within 10m from the Bluetooth device with your smartphone to be able to use the Bluetooth app. If you want to control your mower from anywhere in the world, you need a smart mower and the GARDENA smart App and connection to the Internet. Bluetooth is working without Internet. Don't hesitate to contact us directly, we'll be lucky to help: https://gardenasupportus.zendesk.com/hc/en-us/requests/new Best regards GARDENA Service
One small problem
The one problem I have encountered is that when I want to over ride the settings and do a manual watering the time option appears right at the bottom of my Apple 12 screens and it is very difficult to change the time without coming out of the app. If they could re-site this on the screen I’d be very happy
Terrible, worse after the app update.
Mower driving past wire distance won’t change.
Response from developer
Hello, thanks for your review. We're sorry for the inconveniences. Mower and app both have to be updated. Please check in the first place if there's un update for your mower on our website which has to be done. Otherwise, please contact us using the following email address: gardena.nz@husqvarnagroup.com Best regards GARDENA Service
Just not helpful
e. g.:
No alerts when something fails: One basically needs to look into the app every day. My mower did not run for a couple of days because of an error and I only recognized it because the gras was getting longer.
No history of activities.
Very slow.
Response from developer
Hello, thanks for your review which is very important to us to improve our products. We're sorry you aren't satisfied with your mower in combination with the GARDENA Bluetooth app. Be sure that our developpers are always working on our applications in order to adapt them to the needs of our customers. In the meantime you can always contact us directly using the following link to our contact form: https://gardenasupportuk.zendesk.com/hc/en-gb/requests/new Best regards GARDENA Service
