MyExchangeFood User Reviews

MyExchangeFood
MyExchangeFood
Army and Air Force Exchange Service

Top reviews

Not actually functional

The developers have clearly never tried to use this app and have also somehow completely ignored any feedback. Almost nothing works and the things that do work don’t work how you expect them to. The minimum charge is ridiculous. I can’t even order lunch for delivery. Even without a minimum charge, the order won’t go through. You tell it where you live and every time it asks what base you’d like to order from.
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Never got my delivery

Went to order food and after waiting for an hour, got told that my food was being prepared, picked up, and delivered all at once. Never received my food and there’s no way to get your money back or contact the driver about where your food is. This is the worst app to use for getting your food delivered and would not recommend
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Missing food

I’ve ordered 3 times in a row and paid each time in full price and did not get my food. I figured that the first time was just a mistake and maybe the order didn’t go through so I just tried again. And to my surprise I still did not get my food. When I tried to get a refund they kept refusing to give my money back. Garbage app. Do not download.
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I’m not a robot

Every time I try to verify that I’m not a robot I do it right but the app continues to say “Captcha bot not match” I’ve don’t it 20 times correctly, I don’t have any vpn on or script blocking extensions so to me it’s just the app, this problem needs to get fixed, also the fact that delivery requires 15$ minimum but can’t recognize that I did go over 15 and forces customers to buy more food is wack this is another sad unfortunate feature of the app that needs to be fixed I don’t mind the 15$ and up but fix the app so it can recognize when my order is 15$ and more.
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Just drive to get food

Sometimes depending on the store, they will wait hours just to get your food to you cause it’s too inconvenient for them to deliver on base themselves for $5, also for international, the call option for help is not American phone friendly.

Closed Indefinitely

The app was fine, but all of a sudden everything just stayed closed. No matter the time of day, or if left it alone for awhile. Don’t know what the issue could be, but seeing how there hasn’t been an update to this app in a long while. I don’t have hopes that the issue will be addressed or fixed anytime soon, especially since apparently others also had the same gripes.
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App broken

Always says restaurants are closed even when they are open, this doesn’t allow you to order anything since it thinks the restaurants are closed

Terrible

The app doesn’t work properly it says the store is closed and I’ve been reading other reviews and others are having the same problem highly recommend not using this app

Everything thing is closed

The app is telling me that all restaurants are closed and when I call the restaurants for delivery and they tell me to use the app and when I tell them my app isn’t working they literally hang up on me. I’ve tried deleting and redownloading but no results

Broken

Ever since the last update all the restaurants on Okinawa, camp foster. Say they are closed, I’ve tried all the steps recommended to make sure it’s not my “fault” and nothing fixes it.
Don’t waste your time just use the website!

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