Leave a Review River
Best Bitcoin App Out There!
River is the safest, most responsible, and most amenable place to buy, sell, save, and spend Bitcoin. River app also has the best Bitcoin lighting payment network so when you pay with Bitcoin you can be sure it will go through right away and with reasonable fees. Great job River!HellStew
Developer Response
Appreciate the kind words here. We are so happy to be a part of your Bitcoin journey!The best way to stack sats.
There are many ways to buy bitcoin, but I think River is probably one of the best. They seem to put a lot of effort into their iOS app, and I think they have the best widgets for monitoring the price.
Also, their web version is great, and it helps you get a snapshot of your cost basis and an easy to export way so you can move between Web and mobile, which I really appreciate.
Last and certainly not least when it does come time to withdraw, they support lightning, that’s huge.Show lessjbChrisLAS
Developer Response
Appreciate this feedback! Glad to hear that you are enjoying River.Do not use this company for bitcoin
I’ve had my River account for several years. I received an email a week or so ago, saying that my account was under review and I could not use it. River continued, however, to make withdrawals and purchases of bitcoin out of my bank account even though I was unable to access my own account in anyway. I made numerous phone calls and sent numerous emails asking to please clarify what was going on. This morning I received an email stating that my account had been closed, today is February 28, 2024. It gave no reason specifically for why my account had been closed. Just listed a bunch of possible reasons that the account had been closed. The email also stated that they would be keeping my money until March 21, 2024, and then the money would be returned to my originating bank account. Not only is it a reflection of terrible customer service the way this was handled but also, an extreme lack of transparency. In addition, if you’re closing my account today in my account is unable to be accessed by me beginning today, then you should be sending my money back today.Show lessJettieSpaghetti
Developer Response
Please email us at support@river.com. Our team would be happy to re-review your account.I love their app and website
They’ve done a great job at making DCA’ing into bitcoin very easy. There is no fee after 1 week of a reoccurring order, which is nice. However, you’re limited to 3 reoccurring orders at a time, which is kinda annoying. Their fees for spot buying and selling are relatively low I think it’s like 1.2% or something for orders less than 250,009, which is still probably competitive for an exchange. Their spread is quite high meaning their price is always higher than the actual current spot market, but in the long term if you’re DCA’ing imo it’s better to have the free fee if you’re doing a large amount of orders.Show lessDark5niper
Developer Response
Thank you for the review! We greatly value your transparency and feedback! Can your reach out to support@river.com with your issue in creating multiple recurring orders? We'd be happy to take a look into this.Shysters!
I sent $1000 to River. They took over a week to review my account, telephoned to confirm me. By this time it was at least 10 days later. My account was worth $1065!! Woohoo cool I’m making money!!! Nope! River decided I couldn’t deal with them. Like that other commenter -oh we can’t give you a reason. They closed my account and are only sending me back my initial investment, not the $65 my coin made. Oh and they will refund my money in a month??! Don’t trust this company!!! They are stealing from people. I repeat CROOKS!!Show lesslories
Developer Response
Hi, could you reach out to support@river.com with this? Our team would happily take a look into thisGreat app and company
The app is very smooth and this a Bitcoin only company. They have an impressive custody set up that is all in- house. They have competitive fees and allow you to withdraw your Bitcoin using the lightning network.Shanethedawg
Developer Response
Thank you for the kind words! Glad that you are enjoying the platform!Tax Lot Tracking
River implementing automatic withdrawals was a major step towards becoming the best Bitcoin platform on the market. The only thing left is to integrate their tax lot tracking with addresses used exclusively with River and the platform will be perfect.
Another nice to have would be Plaid integration in order to track gains in budgeting applications.Show lessagireud
Developer Response
Thank you for the feedback! We have marked this for our product team. We are always looking to give our clients the best experience possible, so we will make sure that they have visibility on this.Very Disappointed
I was giving this service a trial run by sending some sats out of an account. Completed the entire sky-net like facial recognition scan & pictures of my ID etc. Received an email a couple days later stating that River did not approve my submission. I requested an explanation as to why they did not accept my submission & they did not produce any reason or answer. They only responded “River has a very robust security process in place because sending Bitcoin is an irreversible action”. Very poor excuse. The Client Service team was courteous, professional & tried to help me within their power. The ‘compliance’ team is useless. I’ve used countless services with a similar security protocol & have never experienced this. River needs to fix this.Show lessLet me send my sats
Developer Response
Thanks for bringing this to our attention. Please email support@river.com in regards to this and we will be able to take a deeper lookSuper Easy App!
My son has a River account and shared with me how easy it was to set up my own account to buy Bitcoin. I am over 70 years old and was able to set up my own account and App in minutes! So easy and easy to understand. Awesome job River!😊Ansano
Developer Response
So glad to hear this! We are honored to be apart of your families Bitcoin journey.Great user interface
This app makes buying and managing bitcoin very easy. The simplicity and ease of use makes this my favorite bitcoin app. I would recommend to anyone new to investing bitcoin. Great job and thank you!!Jamestrader
Developer Response
Glad to hear that we are making your Bitcoin journey easier! Always feel free to reach out with any questions or concerns.
