myCUD User Reviews

myCUD
myCUD
Consolidated Utility District of Rutherford County

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  • Awful App

    Can’t log in even though my info is correct and I can log in on the actual website.
  • Thank you!!

    Thank you for providing an essential need for the folks of Rutherford County. It’s sad that grumpy internet trolls have to vomit their feelings of their miserable lives onto a company that provides them clean water to maintain and survive their everyday lives and forget that you guys aren’t Apple application technicians and will have problems with this app from time to time. Keep being beautiful and providing me water for my kids to grow and to brew my sweet tea. Maybe throttle the value for the other ungratefuls.
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  • Barely works

    I can’t log in. Password recover and username recovery do not work. I can’t see my bill. If I call in I sit on hold for varying lengths of time before being hung up on.
  • Terrible App

    If I could give this 0 stars I would. It won’t let me log in and keeps telling me my username and password don’t match but when I type it in on the website everything works. Very disappointed.
  • App is junk

    I have reset my password 3 times today and every time I log into the app with the exact same password it tells me to review username and password. I can log in via the internet with the same username and password just fine. It is really irritating to have to deal with. Plus they charge a $1.75 convenience fee to pay online.
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  • Why?

    Downloaded this app to pay my bill easier. It asks for username and password but says incorrect. Even reset password. Still incorrect. Why have an app if it doesn’t work? Just another headache. Please just take my $$$
  • Horrible

    Every time I try to login to the app it tells me the user login and or password is incorrect. I’ve tried resetting my password and still the same problems. It may work one day, then it won’t work for 28 days. This app is horrible and it needs updated and fixed ASAP. I’ve also tried to see if there are updates for it and there isn’t.
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  • Very few features and outdated info

    Unless you wish to pay a bill, this app is useless and it may be useless even in that use case. There’s no billing history, no usage history, etc. In addition, when I registered using the cust # and acct # on my current bill for an address I have lived at for 15 years, it showed an apartment address from more than 15 years ago, including a “null” address, which is a database term for “no data exists.” Check out the electric company app for a standard to which you might aspire.
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  • This doesn’t work

    I have tried using this ap for 2 months now and it won’t log me in… wrong Id /password.. have reset password 10times!! More of a headache then a help!!!
  • Update?

    Is there an update available for this app yet? It’s not that user friendly.

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