NAV Drone User Reviews

Top reviews

Déception totale

Mauvaise connexion avec mon compte : l’appli mobile ne sait pas que j’avais déjà publié une opération. Pas très utile : pas d’accès à mon carnet de vol entre autres. Mis à part l’accès privilégié aux autorisations de Nav Canada, je ne l’utilisais pas pour la planification car il y a d’autres applis mobiles plus pratiques.
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Response from developer

Merci pour vos commentaires. Si vous rencontrez toujours des problèmes, veuillez contacter notre équipe d'assistance à navdrone@navcanada.ca.

Doesn’t update to advanced license

Good if all you want to fly are micro drones. Anything else says you aren’t allowed to fly in any air space category

Response from developer

If you're still experiencing issues, please contact our support team at navdrone@navcanada.ca.

Micro RPA

It does the job but It would be better if you could see conflicting operations without an account.

Response from developer

Thank you for your feedback. We will share these recommendation with our project team.

Up in the air

Nice to have an app to get flight approvals. Hope other drone operators get there advanced certification.

Response from developer

Thank you for your review and for using NAV Drone!

Nav review

Easy access , filling up the report was also easy

Response from developer

Thank you for your feedback!

Clunky and awkward

Having to re-input the emergency condition information every time even if you copy the operation is unnecessary repetition. Find a way to fix this please. Turn around for approvals needs to be 48-72 hours. Impossible to anticipate weather conditions more than 5-7 days in advance. For model flyers at MAAC sanctioned fields this process needs to be improved. Approvals should be for a minimum a week at a time for model flying at MAAC fields. Optimally should be 30 days at a time. That would avoid us having to file flight plans for every day of the week just in case weather conditions are good. You are creating a lot of work that needs to be streamlined for a more sensible process for those of us that work hard to comply with nonsensical rules for model airplane pilots.
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Response from developer

Thank you for taking the time to share your feedback. If you're still experiencing challenges with the app, please contact our support team by email at navdrone@navcanada.ca

Great

The most user friendly and informative app.

Response from developer

Thank you for your feedback!

This apps sucks! Completely unreliable and trustworthy

NAV Canada get your information correct. One day says at my house can fly my basic category drone. Next time I look, it’s not allowed. I know of the Aerodome I’m in. Only one day it’s fine next gives 2 warnings. Next day it’s fine so this becomes unreliable. For example, I can’t even fly in my own yard? Next day I can so this is big glitch in the app. So disappointed learning all about regulations Aerodromes classes of airspace. This is tool transport. Canada says you need to use.
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Response from developer

Thank you for your feedback. We will share this recommendation with our project team. If you're still experiencing challenges with the app, please contact our support team at navdrone@navcanada.ca.

Fantastic

Excellent way to get our team at work compliant with various airspace requirements quickly and efficiently.

Response from developer

We're thrilled to hear your team has been having a positive experience with NAV Drone. Thank you for taking the time to share your feedback.

Asks for phone number for account registration

You don’t need a phone number to use the app but you need to provide it if you want to register an account. This unfortunately takes a step in reducing your privacy. Email plus captcha should be sufficient for the registration and human confirmation.

Response from developer

Thanks for your feedback. In the event that there is a flyaway drone, our air traffic service professionals need the ability to contact drone pilots. Thanks for helping us keep our skies safe. If you have any additional questions, please feel free to contact our customer support team at navdrone@navcanada.ca.

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