Lost progress and “diamonds”
One of the kids keeps losing his “diamonds” and progress (islands and masks), he’s bored earning the same mask over and over. The brushing history is there which is strange. It’s really hard to get him to buy in when he can’t actually earn or make progress. 3 days in and he’s about over it. Love the concept and it’s working great (5 stars) for one of the kids on our account. (We’re logged into the account on 2 devices, so whichever parent is helping can access).
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My experience of brushing teeth
I read this app five out of five because I really thought it helped me a lot my kids started brushing their teeth better. Their teeth the yellow of food in it but when I started brushing with this app, I thought that there was something gnu about my teeth. They’re a beautiful white. I loved how my teeth for shiny. Also why I read this five out of five and there is no scam or anything on the app. No ads that pop out of nowhere when you’re brushing your teeth from my experience and my kids I think it really helped us. If others see this. I hope they give this app a five out of five.
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Response from developer
Thank you for sharing the love! We're happy to be behind your enhanced brushing experience. Happy hummin'
Still Hoping
This is a great concept and we were very excited to try it. Sadly, the screen portion of this not working. The game keeps claiming it cannot see the toothbrush when it is clearly in the frame. We have tried standing on a stool, moving back, adjusting the angle of the screen and still no luck. The electric toothbrush is nice but we were most excited about the game. Still hoping we can figure it out but may need to send back if we are not able to.
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I’m new to this .
I’m setting up the app. and I’m hoping I’m going to like this. Two things I can see not working so far.
1. The App assist link on the app page does not open.
2. The screen direction orientation does not move. The back of my phone has a permanent holder and needs to be turned upside down to fit in the stand.
Other than that I’m excited to get started.
1. The App assist link on the app page does not open.
2. The screen direction orientation does not move. The back of my phone has a permanent holder and needs to be turned upside down to fit in the stand.
Other than that I’m excited to get started.
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Game Changer!
This app is fantastic! Such a game changer for my 5 year old! He is so excited to brush every day and actually does a GREAT job at it now too!
We’ve been practicing occasionally without the app, as I’ve explained the app is to help teach you how to brush thoroughly so you can eventually brush well without it.
He loves all the masks and will save up his gems to buy one, so great financial literacy built in! 😉
The only change I would make…. And it’s a biggie for me…. Update the app so the daily photos stay IN THE APP rather than downloading on my phone into my photo album. I literally have 100s of these photos 🤦🏼♀️🤦🏼♀️🤦🏼♀️ Please please update this?????
We’ve been practicing occasionally without the app, as I’ve explained the app is to help teach you how to brush thoroughly so you can eventually brush well without it.
He loves all the masks and will save up his gems to buy one, so great financial literacy built in! 😉
The only change I would make…. And it’s a biggie for me…. Update the app so the daily photos stay IN THE APP rather than downloading on my phone into my photo album. I literally have 100s of these photos 🤦🏼♀️🤦🏼♀️🤦🏼♀️ Please please update this?????
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I just got a lot better just from you.
Thank you because I am getting so good now that you guys have offered this app to me since you let me I have gotten so far from the 1st world and can you do better than me?
Love hate relationship
We initially loved this app like most but almost daily my 7 and 4 year old are brushing correctly and in frame and in the right lighting and it doesn’t give them diamonds. There are times they will brush their entire mouth and get nothing. This often ends in tears and frustration. It’s a fantastic concept but its not consistent. I have even brushed for them and know we are doing everything right and it won’t work or recognize it properly. If I have to deal with frustrated and crying kids after brushing their teeth I may just move back to a normal brush and reduce the drama in the morning before school and at night before bed.
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Response from developer
We recommend making sure that your child is at least 18-24 inches from your mobile device. Also ensure that they are holding the toothbrush by the hum logo. If the connector is covered while in use, it will not record their brushing. Please be advised that if your child is wearing a colorful shirt or it has a colorful logo, that may interfere with the reading of the connector.
Great concept, implementation could be better
Got the app and toothbrush for my 7 year old daughter. I love the concept around showing her how to brush her entire mouth and being able to see results for her brushing sessions.
However, the app continually loses days worth of progress. Before we noticed the issues with the app, I attempted to incentivize her using it with a reward after certain milestones. Now she regularly turns it on and sees that several days of progress have been lost. She also loses the little rewards within the app like the filters that get unlocked as you progress.
It has become such an aggravating disappointment that when it’s time for a new toothbrush we may have to scrap it.
However, the app continually loses days worth of progress. Before we noticed the issues with the app, I attempted to incentivize her using it with a reward after certain milestones. Now she regularly turns it on and sees that several days of progress have been lost. She also loses the little rewards within the app like the filters that get unlocked as you progress.
It has become such an aggravating disappointment that when it’s time for a new toothbrush we may have to scrap it.
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Response from developer
We hate to hear that the app is losing your daughter's progress. We get how frustrating this has to be and want to get this issue fixed. Please text us or reach out through any of our live channels here https://shop.colgate.com/pages/contact-us so we can troubleshoot the app and get it working right.
ADHD Life Hack
Facebook ad strikes again! I saw it and thought it would be a good solution for my son with ADHD. We tried the sand timer but he won’t use it unless I’m watching. Before he was brushing for less than 30 seconds.
By gamifying brushing it also helps him get that dopamine he seeks.
I love that I can see the areas he missed afterwards. It led me to discover that he struggles with the left side of his mouth because he is left handed. I was able to teach him how to turn his wrist to get that side better. He also said he didn’t know you were supposed to brush the back side of your teeth.
I’m wondering if the app would work with any brush? Either way, this brush/app will undoubtedly make for a healthier mouth and save headaches at the dentist.
By gamifying brushing it also helps him get that dopamine he seeks.
I love that I can see the areas he missed afterwards. It led me to discover that he struggles with the left side of his mouth because he is left handed. I was able to teach him how to turn his wrist to get that side better. He also said he didn’t know you were supposed to brush the back side of your teeth.
I’m wondering if the app would work with any brush? Either way, this brush/app will undoubtedly make for a healthier mouth and save headaches at the dentist.
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Good but…
We loved it, and more importantly our son did…but brushing twice a day means we blew through all the levels in a matter of like 6 months, went back trying to get 3 stars in every level…and now he’s just chompin at the bit for the last few months for some new levels…
*update*
Colgate responded to this review saying ‘stay tuned for more’
They responded on a facebook ad a few weeks back ‘stay tuned for app updates with more levels’
But I’ve also seen ‘more levels coming’ type responses on posts back as far as early 2021…i really hope the are coming soon before the kid loses interest!!!
*update*
Colgate responded to this review saying ‘stay tuned for more’
They responded on a facebook ad a few weeks back ‘stay tuned for app updates with more levels’
But I’ve also seen ‘more levels coming’ type responses on posts back as far as early 2021…i really hope the are coming soon before the kid loses interest!!!
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