hum kids by Colgate User Reviews

hum kids by Colgate
hum kids by Colgate
Colgate-Palmolive Company

Reviews Summary

Top reviews

Great Motivation!

My kids love brushing! My four year old runs upstairs when it’s time to brush and my 8 year old won’t stop talking about what mask she’s saving up her diamonds to buy.
The only thing that has caused some grief in our household is how immediate and final purchases are. There’s no “are you sure? Yes/No” for purchases, which is somewhat frustrating with little ones because they love pushing buttons and don’t understand they can’t get those hundreds or thousands of diamonds back after an unintentional purchase.
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Response from developer

Yay! We are thrilled your little ones are loving hum. We completely hear you and totally understand how frustrating that may be. We will be sure to take this in consideration for future app updates 👍

Makes Brushing Fun

My son did not enjoy brushing his teeth and would not brush thoroughly. With Colgate him toothbrush, I’m pleased to say it’s a different story! He enjoys brushing and seeing how many points he can get and the new props for pictures. I highly recommend for your child! It was a little difficult to keep him positioned so the app continually detected the toothbrush but with adjusting the phone a few times.
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A CAN’T LIVE WITHOUT!!!!

My son is special needs he’s ADHD autistic and cognitively impaired so getting him to stand in one spot for 20 seconds was hard let alone two whole minutes to brush his teeth this product has saved me because he is obsessed with video games in the lake and this is just like a video game!! This is amazing if you have a child with special needs and they love the video games and they hate brushing their teeth then this toothbrush is what you need to invest in I got it for $15. Please please please go purchase this product again if your child can’t stand brushing their teeth but he’s obsessed with video games🥰🥰🥰
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Response from developer

We are glad is working so well for you. Thank you for your feedback 😊

5 year old excited to brush teeth

My son is now excited to brush his teeth and loves getting the points and buying things. The app is a little weird to understand though. Not sure what some of the different monsters changing is supposed to represent. I also can’t figure out how to choose the “hat” for him while brushing, which is very distressing to him.
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My son loves it!

This toothbrush has been great for my 5 year old son to use. It has a smaller toothbrush head for his little mouth. It has bright colors that he likes. The corresponding app provides fun to brushing teeth. The only issue I had was that it fall over easily because of the bumps of the bottom.

Engaging

I have always had hard time for brushing my son’s teeth, probably for sensory issues and as any kid of his age (5 now), his priority isn’t to take care of his dental health, as he isn’t used to an electric toothbrush at the beginning he was afraid of it, so, little by little he has been getting more familiar with it and accepting to use it more often.

What is helping is the usage of the app, he likes the little monsters and he plays like if they are really coming to get him and that’s what makes him to get engaged. I think the app needs some improvement, it seems the connection with the toothbrush and app some times gets down. Overall it is a good idea to encourage the kids to take care of themselves.
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Response from developer

Thanks for giving hum kids a chance! We are glad to know that our app is helping your son brush his teeth in a fun way! Our developers are constantly working on the app to improve functions and features. We appreciate you taking the time to provide us with your feedback.

Cute app. Terrible tech support.

The app itself is adorable, and my children love using it, but the lack of a password and the use of a “magic link” to log in is problematic. The account can only be on 1 device because the magic link doesn’t work on a second device (even if you have access to the email that receives it), which means children who aren’t around the same parent/device every time they brush won’t be able to use it. I logged out on my device to see if that was causing the issue logging in on a second device, and now I’m completely locked out on any device. If I had a standard password, this wouldn’t be an issue.
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Response from developer

We're so sorry to hear your hum experience is falling short of your expectations. We would like for you to contact us so we can investigate this further. please call our toll-free number, 1-833-486-0001 or visit https://humsupport.colgate.com/hc/en-us (Sunday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time)

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