hum kids by Colgate User Reviews

hum kids by Colgate
hum kids by Colgate
Colgate-Palmolive Company

Reviews Summary

Top reviews

Beyond happy!!

My granddaughter loves brushing her teeth. She laughs as she destroys all the germs. We recommended this product to her pediatric doctor. We thought we share how great it has worked out for us and how much fun she has had with it. If your on the boarder about buying it….JUST DO IT! Your child will love it. It be a great gift as well for a parent to be to have when their child gets older.
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LOVE this app!!!

My 7 year old son LOVES this app. It has taught him how to brush his teeth and have fun while doing it! He now is pretty consistent with scoring 100% accuracy. I’ve told so many people, and dentists, about this app. He’s advanced to all of the levels and is eager for more levels to be added. Hopefully soon! He’s getting diamonds but has nothing left to purchase.
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Lost account

I got this app and toothbrush for my 7 yr old son and initially he was ecstatic about brushing. I have the app on my iPad and when the OS needed and update this all the information on this app seemed to have been wiped out. All the levels, masks, gems, points he had received were now gone. This completely upset my son and since he had to start all over now he doesn’t really want to brush his teeth using this app. I’m still trying to see if we can recover the info, but I think it’s a lost cause. Otherwise, the app and brush was a hit.
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Works well but needs some small changes

This has worked well to get my daughter to “brush” her teeth but it doesn’t force her to actually BRUSH them.

The timer doesn’t stop when it can’t see the brush, so when she gets upset with the toothpaste in her mouth and has to go to the sink to spit it out, the timer doesn’t stop. I think she’s getting about half of the time needed by occasions when the app can’t “see” the brush.
The big problem here is when it says her teeth are done being brushed by the app, she won’t keep going no matter what we say so we end up with a sub par brushing experience that is at least better than without the app.
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Response from developer

We apologize for this less than hum-tastic brushing experience. Please call our toll-free number, 1-833-486-0001 or visit https://humsupport.colgate.com/hc/en-us (Sunday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time) so we can help make this right!

Easy and fun to use, my son loves it

This hum toothbrush is far more cooler than my kid’s current toothbrush! First of all, it is battery operated and the design is super cute, very kid-friendly! Secondly, you can connect it to your mobile phone by using an app and you can really find out if your kid miss a certain pot that needs extra care! How cool is that! Now I can monitor my kid’s brushing session all the time!
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Super happy

Super impressed, love the technology component with brushing. Daily brushing was a real struggle in my house that was a terrible part of my day. My dad is a dentist so I know how important keeping the mouth clean is and I am so happy to have been Introduced to this product. Thank you so much Colgate for creating a great product for kids!!!
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Love After Learning Curve

It’s love. It really helps my children feel motivated to brush and do a good job. There’s a learning curve to figure out how to get the camera to “see” the toothbrush, but once that is figured out, it’s great! My kids fight over who gets to brush their teeth first. So much better than fighting me on brushing their teeth.
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hum kids

I have the hum kids for my 6 year old. He loves it! I does a good job teaching him where and how long to brush. I don’t understand buying new masks though. We’ve bought a couple but don’t know how to use them. Whenever he goes into his ‘world’ to brush he only gets the masks from that world. I also wish it would pause a couple times and tell them to spit in the sink.
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Great concept but can’t get selected mask to show when brushing

This is a great idea and it works pretty well for my 4 year old. He’s doing much more thorough brushing. The only issue we keep running into is we select a mask from the mask “store” screen when we first open the app, then when we go to brush for the day sometimes the mask we picked is there and sometimes it’s another mask from that “level.” My son gets frustrated the mask he picked doesn’t show and refuses to use the app when that happens.
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Response from developer

We are glad your son enjoys hum so much. We apologize for the inconvenience with the mask. Please know that to brush the app will automatically give you a mask, you can only pick the mask you take a picture with. If you have any other questions please call our toll-free number, 1-833-486-0001 or email us at support.shopsmiles@colgate.com, Sun-Fri 8AM-8PM EST.

Racist filter level

I loved this app so much until we got to the witch doctor themed filter level with the toothbrush through the head and a painted face. Not respectful to Indigenous people. These types of images are dehumanizing. We are Native American tribal members here in US and these images are harmful to my children. I emailed the support people at Colgate Palmolive Hum website asking them to remove that one filter level with the painted face and got a non-response. This is racist and offensive. Today my son refused to use the app because he didn’t want to see that image. I will stop recommending this toothbrush, app, and company to friends now based on this offensive content and horrible response I received from this company.
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