Cyrus Identity by Malwarebytes User Reviews

Top reviews

Facebook hacked

I want to rate this company a million stars
James my tech guy worked very very hard to get my page back he was consistent and I cried I built my business and Page for 10 years and he worked diligently to recover it ❤️❤️❤️❤️❤️
Cyrus / James awesome Awesome tech recover my Facebook and Instagram ❤️❤️❤️❤️❤️❤️
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Help me recover my face book

James was the agent who helped me, very professional, help me through for two days till problem get solved. Great service

Downloaded to get my IG account back

Total waist of time. Did not get my Instagram back and they were not helpful at all. At this point I’m not sure of what there services really do because I had no support.

Got me back into my Instagram

I am extremely grateful for Cyrus because I got hacked, was logged out of my Instagram, and my two factor authentication did not work. I downloaded this app, and they helped me get back into my Instagram. Restarting my entire Instagram would have been so annoying and without this app I would’ve been locked out forever. The customer service I received (from James) excelled all my expectations. Please download this app if you think you’ve gotten hacked and think you won’t get your account back, because you will.
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Response from developer

Thanks so much for sharing your Cyrus experience with others interested in protecting their identities. Social Media is difficult, but we've helped hundreds recover their accounts. We're glad you are one of those success stories, and look forward to protecting you moving forward with our innovative technology and services.

Best security app

I have used Cyrus to gain regain access to my Instagram account after it got compromised

Truth in their words

My Facebook account was hacked snd U was unable to access it following FB’s recommendation so I tried another company snd all they did was give up. I contacted Cyrus and James was extremely helpful in trying to help me get my account back. The hackers had done a thorough job in hacking my account, but James was persistent and was able to get my account back for me and helped secure my account.

Thank you James for all your help.
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Response from developer

Hi Julie. We're so happy to have helped you recover your Facebook account. It's always an adventure, but we did it! Thanks so much for sharing your experience with others, and we look forward to continuing to protect your digital identity moving forward!

LIFE SAVER!

James was so helpful and patient with me. Can't thank him enough for his wonderful service. I was very skeptical about the app at first, but James was by far the best! If I ever need help I will definitely know where to go for help! :)

Bot service, no real help

I downloaded this app after my Instagram was hacked, and I read online reviews that said they could help. This app was no help in any capacity, and I felt like I was communicating with automated responses the entire time. I STILL don’t have my Instagram account back, and the “experts” on this account provided no help to get my account restored. Once I reached a roadblock in following their automated instructions to deal with Instagram, they ignored my messages for over a week and provided no further assistance. All
my recovery info, including email and phone number, were changed by the hacker and this app provided no help whatsoever even with screenshots and screen recordings of what happened when I tried to follow their instructions to log into Instagram. In addition, they do not value their customers and take the ten dollars a month up front without delivering any real, human services that help you navigate the mess of bots, meaningless help pages, and automated responses you get from social media platforms. This app is not worth the price per month they are asking, and I encourage all consumers not to waste their money on another meaningless security app that can’t deliver on their promises.
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Instagram was hacked

My Instagram was hacked about a week ago now and was looking for any possible way to increase my chances of getting it back. I did a ton of research online and only came to sending an impersonation form which is unlikely to get a response from. My Instagram wasn’t giving me the option to do a video selfie so that’s all I had. I downloaded this app and paid $10 in hopes of getting some actual help when all they told me to do was exactly what I was already doing… send an impersonation form and wait. These people cannot do anything you can’t figure out yourself. They don’t work for Instagram and have no access to your account you have to do it yourself. These people are babysitters pretty much for idiots that can’t do it themselves. Don’t pay for this app it’s a waste of time.
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Fraud

Please do not purchase this app especially if you intend to restore your Instagram account. They do not help you in anyway get access back to your account.

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