Overpriced + Confusing (to charge you more)
$46 for “Unlimited rides for 24 hrs” is a lie. It changed that you only get 5 rides at 60 min each…
We rode for 60 min, paused the ride, went to beach for less than an hour, resumed ride, rode back to hotel for a total of about 2 hours…
Confusing that you can “pause” vs “end” ride. If you don’t end the ride, you get charged per minute over the 60 min if you have the “24 hour” pass.
We only rode once for total of 2 hours and got charged way more than we would have if we paid by the minute… The pricing to pay by the minute was already inflated/overpriced.
I opened a ticket right after the ride and have waited almost two business days, still no response from their support…
It is a hassle to have to dispute this. Slidr is definitely misleading and not worth it. The app seems simple, but contradicting and not clear enough. We should have rented bicycles the hotel had next to the scooters. (Which would have been 75% cheaper.)
I sent a follow up email to Slidr, I will update after they respond.
Don’t use this app
They keep your money
Great company!
Horrible service
Outdated and glitchy
Owner Michael Trombino is a Public Racist
Update: why would I say this if not true? LOL look at the owners social media presence yourself. Don't support bigots and if your thinking of investing in this company, the owner clearly doesn't have the attitude of "inclusivity" or professionalism, he feels entitled to publicly comment his bigoted views.. at least people used to have the decency to keep them in private.
Response from developer
This is completely false and defamatory. It seems you're quite misinformed about our company and our owner. Making baseless accusations. Slidr is about inclusivity and professionalism. You are not a customer nor have ever used our app or services.
Charges u way more then is told
Response from developer
Hi this is simply not true. The $30 is just a temporary hold on your card, you were not charged $60 as you are insinuating. We looked into your account and you were only charged for the 5 minutes you rented the scooter which came out to $3.29. If you are going to write a review please make sure it is a factual review and not something so outlandish. The scooters are $1 to unlock and $.39 per minute to rent. The hood on your card is returned after you end your ride and is based on how long your bank returns the funds to you. It is released from our payment processor immediately.
Won’t Allow Me to Ride
Response from developer
Hi the reason you weren’t able to rent the scooter is because you did not have enough funds available on the cards you inputted. To resolve this issue put a different card on file that has sufficient funds.