Leave a Review MealKeyway
Good
Easy to use! It is a convenient online ordering app for my preferred restaurants! Sometimes I will get the coupons on the app!Shary Shi
Crash
Crashes every time I’ve attempted to use it. Have to use the website to place orders.Yoshi Sama
Developer Response
We're sorry to hear that you've been experiencing crashes with our App. This is not the experience we aim to provide, and we apologize for the inconvenience. To address the issue, we're actively working on resolving the crashes to ensure a more stable and reliable App experience. If you encounter any further issues or need immediate assistance, please don't hesitate to contact our customer support team at 212-898-0888. Thank you for bringing this to our attention, and we're dedicated to serving you better in the future.Attempted to use, couldn’t create account
App doesn’t seem to support newer email addresses. So I couldn’t create an account and there doesn’t seem to be a way to get past the login screen.
Not exactly sure why the app needs all this info to order food at a restaurant that I am physically present at.W0GER
Developer Response
Hello W0GER, We apologize for the inconvenience you encountered while trying to create an account on our app. We appreciate your feedback, and we're committed to improving your experience with MealKeyway. You can try using an alternative email address or contact our customer support team at 212-898-0888 for assistance with account creation. The information we collect during the account creation process is primarily for security and identity verification purposes. It helps us ensure that your orders are processed securely and that your experience with MealKeyway remains safe. However, we understand your concerns, and we are working on making this process as user-friendly as possible. Your feedback is essential to us, and we will use it to streamline the account creation process and improve the app's overall user experience. We apologize for any frustration this may have caused and hope you will give MealKeyway another chance to serve you better in the future. Thank you for bringing this to our attention, and we look forward to making your next experience a more pleasant one. Best regards,No use at all
You have to collect your barcodes in order to see anything. Why just list all restaurants around me? And force you to register when you don’t know what your gettingtommy 1227
Developer Response
We Appreciate your feedback, and we understand your concerns regarding the App's requirement to collect QR code for access. Your input is important, and we're committed to improving the user experience. It's essential to note that this is not a typical marketplace for online food ordering. We prioritize specific restaurants that have chosen to participate in our rewards program. For the App to work correctly, it is imperative that restaurants partner with MealKeyway. Additionally, users must link their App to the unique QR code provided by the restaurant to ensure proper functionality. Your feedback helps us identify areas for improvement, and we hope to offer a more convenient and transparent experience in the future. Thank you for sharing your thoughts, and we look forward to serving you better.Prices higher than restaurants
I was going to order and added this app. Then decided to drive to the restaurant. SHOCKED! prices are $2-$6 higher. This is for pick up not delivery!!!
DELETING APP.barbofwinterpark
Developer Response
We're sorry to hear about your disappointment regarding the pricing for pick-up orders on our App. We Appreciate your feedback and understand your concerns. Pricing variations can occur between restaurant and App ordering due to factors such as promotions or operational costs. We apologize for any inconvenience this may have caused and understand your decision to delete the App. Your input is valuable to us, and we'll use it to review and potentially make adjustments to ensure pricing transparency and consistency. If you ever reconsider using our App in the future, we hope to provide a better experience. Thank you for sharing your thoughts, and we're dedicated to improving our service for all our users.Apple Pay?
So it says it accepts Apple Pay, but it’s not working for me. I’d be happy with the app if that worked.cdearmond
Developer Response
We apologize for the inconvenience you've encountered with Apple Pay not working as expected in our App. This is not the experience we aim to provide, and we Appreciate your feedback. To address the issue, we recommend checking that your Apple Pay settings are correctly configured on your device. If you continue to experience difficulties, please contact our customer support team at 212-898-0888 for immediate assistance. Your feedback is valuable, and we are committed to resolving this issue to ensure a more seamless and convenient experience with Apple Pay in our App. We hope to have the opportunity to provide a better experience in the future. Thank You!Great
Apple Pay is convenientshelly 6788
Great Ordering App
Does not accept Apple Pay, nor does it allow dark mode. Otherwise works fine. Edit: Two days after I wrote this review, the developer came out with an update adding Apple Pay as a payment method. That’s either crazy coincidence, or amazing attention to customer feedback. To add some more detail, this app is easy to navigate and seamless to use.Show lessnickelbake95
