I purchased it for three months but it was not worth it information is not what I needed, gives a genetic information about cars and pictures from other cars that may not be related and the information I needed wasn’t available
Developer Response
Hi,
Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops.
As you just experienced, sometimes the information they collect is not always 100% correct. Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format. Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information.
If you haven't already, we encourage you to check out the Monitoring feature. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report.
If you have any additional questions please do not hesitate to let us know.Answer: ZIP.
I ran the vin on my OWN car.
Bumper did not find either of the two accidents I’ve had in it.
And the last recorded info it had in my “report” was from 2016 in NY. Even though I still own the car, drive it, and it’s properly registered in MA where I live now.
It says its mileage is 160K.
Its 204K as of two days ago when I had it serviced and it’s vin number recorded.
A scam through and through. Save your money.
Developer Response
Hi,
Bumper's records are collected through official government records, insurance records and industry sources such as manufactures and service shops.
As you just experienced, sometimes the information they collect is not always 100% correct.
Sometimes records are incomplete as a result of being filtered through different systems or because of typographic errors when moving the records from paper to computerized format.
Dealing with millions of records is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the sources providing us correct information.
If you haven't already, we encourage you to check out the Monitoring feature. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report.
If you have any additional questions please do not hesitate to let us know.Very hard to cancel subscription. Ended up calling and having to cancel thru an automated message. Took 20 minutes to cancel because all the automated messages kept asking irrelevant questions. App is horrible, services offered is horrible. Plus I believe they sell your information. After 2 minutes of canceling, I was called by a telemarketer in my region with no one on the other line.
Developer Response
Hello Josh,
We are saddened to hear you had a less than satisfactory experience. Bumper provides multiple, hassle-free ways to cancel. You can call, email, chat, submit a request through our "Contact Us" form or Cancel your account directly from the app/website by clicking on More > Support > Cancel Account. Please rest assured that we do not sell your information. We would love to hear how we could have enhanced your experience. Please contact us at support@bumper.comQuality of history report was poor just needed to use on a few vehicles hidden cost hidden in fine print I would not recommend.
Developer Response
Hi there,
Thank you for reaching out.
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We are more than happy to resolve this matter for you and look forward to your response.
If you have any questions please feel free to contact us at support@Bumper.comThe app failed to provide up to date information. Shortly after getting it and only after getting it, unauthorized purchases were made out of State. I needed information about my own car and the records were 3 years out of date.
Developer Response
Hello Billy,
Thank you for feedback. We continuously strive to update and expand our databases in order to provide the most current and accurate information we possibly can. Based on your review it appears that you may have signed up for our 7 day $1.00 trial. If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page. We are more than happy to resolve this matter for you and look forward to your response. Bumper provides multiple, hassle-free ways to cancel. You can cancel your account directly from the app/website by clicking on More > Support > Cancel Account or by contacting us directly via phone or email. Please feel free to contact us at support@bumper.com attn: Heather if you need any additional assistance.Unable to cancel forced subscription via iOS app or on web gui. You must call customer support or chat in whereby you are on hold forever. When trying to chat it just keeps changing me to next in queue forever or in “reconnecting “ status. I will probably have to engage Apple Pay now for fraud .. SCAM
Developer Response
Hello Mikey,
We are saddened to hear about your experience. Bumper provides multiple, hassle-free ways to cancel. You can call, email, chat, submit a request through our "Contact Us" form or Cancel your account directly from the app/website by clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@bumper.com attn: Heather and we would be happy to help“I advise you to be cautious when purchasing the subscription, if you don’t want to go through a bad and lengthy experience trying to cancel it.
If you want to cancel, you’re obligated to call on the phone; you can’t cancel the subscription online, let alone through the application. Seriously, who does that in this day and age? Nowadays, everything can be canceled with just a few clicks.”
Developer Response
Hi there,
Thank you for reaching out!
We are saddened to hear about your frustration.
Bumper provides hassle free cancellation.
Simply call our toll-free customer service number, listed below.
If you need additional assistance, we are available Monday- Sunday from 6 AM to 11:30 PM Eastern Time.
You can also email us at support@Bumper.com.
When cancelling, it helps to have your 9-digit membership id handy.
You can find this in your Welcome New Member email, or on the right side of the Dashboard of your Bumper account.
If you have additional questions, please don't hesitate to contact us.I want everyone to know that if you type in “where in your state ex.(ca) you vehicle is impounded” first thing that pops up is bumper. After you pay whatever you pay for the app. It only tells you date and state. No other info. Is givin. I think this is total trickery since I typed in ca. to start with. All info given in report can be found on other sites for free. Giant waste of time and money. So tired of getting tricked by the one who is willing to pay more to be at the top of the search list. My opinion, never download any top 3 apps given on a search.
Developer Response
Hi There,
Thank you for contacting us. Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops.Data in our vehicle reports can come from government agencies, insurance records and industry sources.
Please contact us directly so we can assist you in improving your experience.
If you have any additional questions please do not hesitate to let us know.Don’t ever try to download this App because it steal your money from your credit card.
It is now showing up under my subscriptions… they make it very hard to cancel don’t download this
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