Leave a Review Sam TV Remote
Doesn’t Work - No Support - Full Payment
I downloaded and installed this app thinking I would have the option to cancel before the free trial period ended of it didn’t work with my television. Well it didn’t work with my television and I contacted support, and there’s been no reply. I was charged the full amount ($23.99) and there was no trial period or way to cancel my payment. I have tried contacting the developer via the support option within the app but still I’ll have yet to receive a reply or refund.
Save your money, folks. I’ll repost if I hear back from the developer.Show lessSteelymack65
Look out! For the charge
It seem you will be paying £13 before you realise it. Mine led me straight to the money without me realising it and took it.Tsalik99
Not the real SmartThings app
Don’t be fooled like I was. This is not the real SmartThings app by Samsung. I was unable to get it to work correctly with my Samsung The Frame television. The real SmartThings app has a capital S and T. I’m surprised that Apple allows this app to be on their site with the same name.David iPhone 12
It me tashell
I love it this I like it once app for remote Samsungs awesome sometime I can’t find it the remote for Samsungs geez lolTussie15
Should work, but doesn’t.
I have a 4 year-old, curved Samsung Smart TV. All my settings are correct. I wouldn’t have paid $15 because it doesn’t work, but the app prompts you to pay BEFORE you even seeing if it will work with your TV. Really shady. Even if it DID work, that’s shady.DrrckWllmLwsn
Fake out
This is not the free app that Samsung developed for use with their products. Not only is it an attempt to trick you with its name, it starts by showing slides meant to introduce its features and then if you proceed past the last slide you jump right into an unwanted $15 purchase. I cancelled quickly enough to avoid the charge, went back, and noticed a faint icon (Skip or X or something I don’t recall exactly) that allowed you to use the app without paying. Then I hit a registration wall. Seems like a blatant scam job. Should be immediately removed from the App Store.Show lessMatt 227700
Accidentally purchased this
I need a refund. I did not mean to make this purchase. I am unable to find any information on refunding and however this remote app didn’t work anyway as I’ve been trying to make peace with this mistaken purchaseChrys479
Don’t download!!! Not for Samsung TV set up
If you are setting up a Samsung TV an app is not needed, even though the TV set up suggests it is and the directions provided are terrible!
Do not download this app!!!
Downloaded by accident while trying set up Samsung TV. Wrong app but realized it too late. App says that it will not charge my credit card but it resulted in a fraud alert. When I called my credit card provider I learned that there were several charges to my account.Show lessSamsung TV set up
Samsung trying to squeeze an extra buck
Dear Samsung, you’ve already got a bunch of money for the TV, why are you filling the app with ads and then begging for the $14+ …. Just make the remote free an charge an extra $1 on the TV price upfront, it is likely that only 1 in 20 people try the app anyway. Your reputation is at stake and the bad reviews are probably costing you more than the $14+.Show lessJeERR
Avoid
This app is little more than a scam. It’s not anything to do with Smartthings - it’s just a front to get you to buy a universal remote. AVOID!!!Zcottb
