So cuteee
This game is so cool but the most part of it you don’t have to pay every time to play I just love this game! But I don’t like what you have to wait for it to be ready but besides that you should download this game today!!!
I love this game
There is like no adds like at all and it’s just like a real Surprise machine .And I definitely recommend it for a long car ride or airplane
5 stars
I don’t what this game because I was bored and I had nothing else to do and it’s very time consuming if you’re bored and you like to do a clog and you should definitely get this game it’s cute and everything you want if you run out of space if you have no more characters you can just go to another world if you have enough tickets it really is great
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SCAM!?
I was lured in by an ad on Snapchat that was saying I could win such cool prizes and that I could “build a box” . Thinking I was simply subscribing to a box, I signed up and was rerouted to a silly game app. The game app doesn’t work and when I try to play the trivia, it just prompts me to open up prizes that I can never add to my box. It doesn’t explain the purpose of the game, so I’m confused and very upset! Where did my money go? Did I pay to have this app that’s a huge disappointment? Will I ever get a “big” prize. How does one even win a prize? 😞
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Need more
This game is so addicting! I stopped playing township because you can do so much more in this game! I’ve never had a problem with technical issues except I wish it would update more 😃.
DO NOT DOWNLOAD!!
Downloaded this app for free.. thought it was fun. Until without my permission stole £99 from my bank.. I didn’t even give out my bank details but they managed to use my applet wallet. I now have to wait 12 days to dispute the case.. I’ve tried contacted the surprise team so they can have a chance to give it back, but they never respond!! Absolute Scam!! How they can do this people. Especially single mothers like myself who have the bare minimum. Reported to Apple also!!
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Response from developer
We are sorry for this experience and can understand your frustration. Our support team is ready to immediately make sure your issues are resolved, please email us at ASReviews@surprise.com for urgent help.
Gifts on Valentines
This year for Valentine's day, I was surprised with a lot of gifts and rewards that resulted in me playing games on my mystery box throughout the day. These were the perfect gift- after all, I couldn't have been happier than snuggling in bed while playing games and collecting eggs through which I would later redeem prizes.
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Deserves zero stars!
This app is a ripoff and they keep charging you for it even after you ask for them to stop! I don’t even use this app and they are still charging me! And the bad part is, it’s not trackable through Apple so they can’t help and it doesn’t go through apple receipts, just draws straight from your card! Do not even download this app. They will charge you after a day for the full price. And even after saying they have cancelled my account they continue to charge me. Sounds a bit like fraud to me.
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SCAM! Do not download this app!
This app does not work most of the time. I charged on my debit card when it did not mention anything about being charged. It was free and then turned around and charged me. I deleted the app and still was charged for it last month. I contacted customer support to cancel and we will see if it is indeed canceled. I’m worried it is not cancelled and I will still be charged after reading this reviews. I asked for a refund but have not heard anything back and I’m sure I won’t get one. This app is awful!
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SCAM!!! Do not use!!! FRAUD ALERT!
This app states free use! Without even having created an account it’s charged my bank £100! I’ve had to cancel my bank card and wait for a new one to be delivered. I did not authorise any payment to this app/company so for so much to be taken from my account is ridiculous! Stay well clear! Even worse this app was advertised on Facebook! DO NOT USE!
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Response from developer
We are sorry for this experience and can understand your frustration. Our support team is ready to immediately make sure your issues are resolved, please email us at ASReviews@surprise.com for urgent help.
