Inaccurate data tracking
Response from developer
Hello! Sorry to hear you're experiencing some difficulties. We've shared your issue with our team to look into! Our team is working on improving the app's tracking function! We will bring you a better experience in future releases! In addition, we suggest you sleep in a quiet, low-noise environment to prevent noise from disrupting your sleep results. If you have any other questions, please provide us with your sleep logs via Feedback in the app. We hope to find your problem faster by the sleep logs with your email. Thanks in advance. 🌷
BAD!
Response from developer
Hi! Sorry to hear this! Our objective is to offer top-notch products and to sustain continuous development and upgrades, so some features are accessible through payment. This guarantees a superior experience for every user. We still provide sleep tracking, daily sleep reports and basic sleep sounds 100% free! Besides, please kindly note that each account is limited to one free trial. We sincerely recommend you check if you have used a trial subscription with the same account before. If not, you can try it for free for 7 days. If you don't mind sending us the relevant screenshots or screen recordings of trying the subscription via Feedback in the app, it would be greatly appreciated. We will help you out as soon!!! ✨✨
Pointless
In deep sleep and when I’m not anyway. I don’t believe it
Response from developer
Hello! Apologies for any inconvenience! 💗 We've shared your issue with our team to look into! Our development team will work hard to solve the problem in future releases. Besides, please kindly note that our app supports the categorization of recordings by type. We continue to monitor your sounds throughout the night but will select the highest-quality recordings to display. Therefore, the number and the time of recordings per night may vary under each type, depending on many factors such as your health status and sleep environment. Welcome to send us feedback in the app for more assistance if you have any questions! ✨
Works well, but seems to be limited to 15 snore recordings only
Response from developer
Hello! Your experience greatly matters to us!🌹 Please kindly note that our app supports the categorization of recordings by type. We continue to monitor your sounds throughout the night but will select the highest-quality recordings to display. Therefore, the number and the time of recordings per night may vary under each type, depending on many factors such as your health status and sleep environment. Our developers will also consider optimizing the recording feature to meet your needs. If you have any questions, please do not hesitate to contact us via "Profile - Feedback". Have a good dream! 🌿
Wasn’t Accurate
It’s possible it would have gone better if I had had a smartwatch on, but in that case it should have said something about that before pushing me to fork over my money and subscribe. There are some cool features, but they don’t mean much to me if they’re working with incorrect data
Response from developer
Hello! We're sorry for the trouble it's caused you. Our developers are trying their best to improve the accuracy of the tracking in future releases. We'll sort this out for you as quickly as possible! It's super important for us to make you gain an optimal experience with our app. If you encounter any problems or have any suggestions while using the app, please let us know via Feedback in the app! We're always here to address the issues you're facing at any time! 💗
Sleep Apnoea Feature
Response from developer
Hello! We appreciate you reaching out to us. 1. Our developers are trying their best to optimize our app to monitor Sleep Apnea! Please stay tuned for the new release and update the app in the Apple Store. 2. Our app uses the ambient noise analysis method to track your sleep behaviors. You can also refer to the instructions in the app via "Me -> FAQ". Any other questions, feel free to contact us via Feedback in the app. Wishing you continued more restful sleep ahead.🌷
Could of been a five
Response from developer
Hi! Thanks for your feedback and sorry for the inconvenience! Our objective is to offer top-notch products and to sustain continuous development and upgrades, so some features are accessible through payment. This guarantees a superior experience for every user. We still provide sleep tracking, daily sleep reports and basic sleep sounds 100% free! You can also try a 7-day free trial! Thanks for your patience! 🌷
Better then sleep cycle for real
Response from developer
Hello! Thanks for your support! We are so happy our app can be helpful to you. We will continue to deliver high-quality services and work hard to help you better manage your sleep. If you encounter any problems or have any suggestions while using the app, please let us know via Feedback in the app! Hope you enjoy it! 😊
Awesome App
Response from developer
Hi, thanks for your encouragement! Super glad to know your love for our app! Your 5-star rating surely motivates us to continue doing our best. Any questions or suggestions, please feel free to contact us via "Profile - Feedback" in the app. We're always here to help. Have a nice day!☀️
Good, needs more for free
I do give this a good rating because it does
ACTUALLY track your sleep.
Response from developer
Hi, thanks for sharing your experience! Sincerely hope our app is really helpful for you. We have forwarded your feedback to our development team. We will do our best to improve the recording feature to make it more convenient to use. Besides, if necessary, you can also try 7-day free trial to unlock the entire sleep analysis, more sleep aids and alarm ringtones. You will not be charged during the 7 days. We will keep working hard to bring you a better Premium experience! 🌹
