Horrible
Response from developer
We appreciate your feedback, and we'd like to address your concerns regarding our refund policies and installment plans. It's essential to clarify that while many of the fares offered by the airline are indeed non-refundable, we do offer customers two different options to get refunds. You are eligible for a full refund if you cancel your booking within 24 hours of the original purchase. Additionally, we provide the option of booking refundable fares that offer the flexibility for refunds should you need to cancel after 24 hours of booking. These fares typically cost more by the airline. During the booking process, we provide clear information regarding the airline's policy including fare restrictions, to ensure customers make an informed decision. We always recommend choosing a fare class that aligns with your travel needs, as we understand that plans can change.
Amazinggggggg
This service is very expensive
Response from developer
We appreciate your feedback and would like to address your concerns on pricing. Ticket prices are set by the airlines themselves and we do not have control over them. If you book with an airline directly, they might be offering a promotion or discount that we are unable to offer as a seller. We do charge a service fee for using our payment plans, which is clearly displayed as separate from the ticket price when you are booking. Our service fee allows us to offer payment plans to customers like you without a credit check and without charging interest, which can compound month over month. We believe a one-time, upfront service fee is more transparent and more equitable. We recommend booking well in advance to lock in a lower fare if you are price conscious.
0/10
My emails were sent from their third party booking partner to them and they did not send it to me until I asked for it on numerous occasions. It had important information regarding a flight cancellation. Just be careful if you have any rescheduling concerns or flight cancellations. Don’t let them hide your information and cause you to pay more money than necessary.
Response from developer
Thank you for sharing your feedback. We sincerely apologize for any delays you experienced in receiving crucial flight cancellation updates. While we make every effort to promptly relay information to you from the airline, occasional delays from receiving this information from them, may result in a slight lag in communicating it to you. It's worth noting that this lag doesn't necessitate additional expenses for rebooking, as airlines typically rebook at no extra cost to our customers. To clarify, we want to emphasize that we do not change customer contact information. Your contact information is securely stored in our system for the sole purpose of facilitating direct communication between you and Airfordable, specifically regarding your payment plan and booking information, before completing your payment plan. This is explicitly disclosed in our terms of service and can sometimes be overlooked but is crucial in avoiding any confusion. Upon the completion of a payment plan, we provide all customers with the necessary information to independently manage their booking at their convenience. While this process has proven seamless for the majority of our customers, we certainly value your feedback, as it serves as a valuable tool in helping us enhance the overall Airfordable experience.
pretty good
Horrible
Response from developer
We appreciate your feedback, and we'd like to address your concerns regarding our refund policies and installment plans. It's essential to clarify that while many of the fares offered by the airline are indeed non-refundable, we do offer customers two different options to get refunds. You are eligible for a full refund if you cancel your booking within 24 hours of the original purchase. Additionally, we provide the option of booking refundable fares that offer the flexibility for refunds should you need to cancel after 24 hours of booking. These fares typically cost more by the airline. During the booking process, we provide clear information regarding the airline's policy including fare restrictions, to ensure customers make an informed decision. We always recommend choosing a fare class that aligns with your travel needs, as we understand that plans can change.
