Piccolo Me User Reviews

Piccolo Me
Piccolo Me
PICCOLO ME AUSTRALIA PTY LIMITED

Top reviews

Order in store instead!

Was it intentional to make the worst app possible or just a coincidence.
Never works, always glitching out and keeps changing my pick up location if amending an order. Now I can’t order a Cap as all Parra stores have ran out LMAO.
*don’t waste your time getting this app for rewards, you’ll never earn any and the whole experience is just infuriating
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Response from developer

Thank you for your feedback, and we’re sorry for the frustration. We’re aware of the issues and are working on improvements. Your experience matters to us, so please feel free to share more at support@bitehq.com. We’re committed to making things better.

New update issue

Was very happy either the old app. No menu on new app update

Response from developer

Thank you for your review! We appreciate your feedback. We've recently updated our app, including the menu and other improvements to enhance your experience. If you’re encountering any issues or would like to share more about your experience, please reach out to us at support@bitehq.com. We'd love to help!

Latest Update is a Step Back

UI was fine in previous version. Now it’s very clunky and doesn’t feel natural. Also moving the rewards to 3500 is poor form. I’m out!

Cannot claim free coffee

When you say free coffee for first time on the app I expect it to work.
I pressed the claim but it still wants to charge me.
Worse, a platform fee for ordering via the app.
Will not recommend.

Just don’t

Visit the store in person. The food is great but they use door dash as delivery partners. The restaurant gave the delivery person my order 40 minutes ago and they have not moved with it… I really can’t waiting to have my cold chicken wings and chips …

Cant order

Tells me to verify phone then errors that its already verified

Poor customer support

The in-app customer support is of such a low quality that I deleted my account permanently - not supporting this business with my loyalty

Easy app to use

Order a morning coffee ahead of my working day, using this app. By the time I am there, I have my coffee ready to go! One day I will try ordering a meal and looking forward to it. The app is super easy to use. Glad I found it; it helps the start of my day. Thanks Piccolo Me team!

QR code on voucher

I have a voucher for $5 off but I can’t scan the QR code

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