Leave a Review Wildfire Digital+
Wildfire CU
I have been with Wildfire Credit Union since they were in Flint maybe in 1973? Love them. Always available when I have questions, easy to transfer money, easy to deposit checks, and credit card o
Is always on spot notifying me if they suspect fraud. Love my credit union!Lana62
Developer Response
Hello, thank you for this review! We are so pleased to hear that we have met your expectations and have given you the financial service you have hoped for! Thank you for your membership and trust over the many years you have been with us, it means more than you know.I miss the old app
I can’t even see my pending transactions and I also use to see my paychecks pending into my account and now I can’t anymore. Also, I hate how when money is taken out of my account and it doesn’t even update it to the correct amount on what’s left in my checking. I have to literally restart the app to see the correct amount left but even that doesn’t work sometimes. Make this app better!!!Show lessKaylinx27
Developer Response
We sincerely apologize for the difficulties you have experienced so far. We are aware of current issues with the new system and are diligently working to correct them and. We are also listening to our members and using the feedback to improve it. There is a bit of a delay for the app to update with the new amounts when a transaction is made so it may be a few minutes until the account amounts in the app update to show the correct amount after a transaction. Pending transactions can be found on the savings or checking you are expecting it to go to. If you have any further questions or need further assistance don't hesitate to contact our call center at 989-249-8200 or 1-800-227-2328 or stop by one of our branches at your convenience.This bank really turned for the worse.
I literally closed my account and left this bank due to its switch to this terrible app.
Less features than before.
The amounts in my accounts were not ever accurate (how are you to bank of you don’t know what’s in your account).
A less user friendly log-in and user experience.
Clearly, no one consulted any members to see what they needed in a new app.
I gave them 4 months to address anything on there, most specifically the incorrect banking amounts. They did not.
When I asked to close my accounts, they informed me there was still a 5$ balance to be paid on my credit card…. Which had been paid off and showed a zero balance in all statements (online & paper) for 4 months. They told me it was an interest charge. On what? There wasn’t a balance to charge interest on???
It was so bad, I left this bank after 20 years. I advise you do the same.Show lesscallmecity
Developer Response
We are very sorry we did not meet your expectations. Thank you being a member with us with for 20 years and we wish you the best of luck in your future endeavors.Bad
Terrndolagal
Much better!
I have complained so much in the beginning about the new app that since the bugs have been worked out, I thought I should say that it is working well now. Still have to go to main website to get statements but the digital + app works to do bill pay, check accounts, transfer, etc.hazyhays
Developer Response
Thank you for updating your review. We're happy to hear you are having a better experiences with our new app.Business is no longer on the app?
Why am I unable to sign into the app? I have the new enrollment for business. So why can’t I have access via the app. I liked the last app.BayGirl02a
Didn’t think the app could get worse.
I would rate this less than one star. Lost many features of the already bad app. Most importantly the ability to transfer funds between business and personal accounts. I have to have multiple different logins now. Thanks for making things more difficult. I will probably move banks just because of this.Show lessMlghetto911
Developer Response
We apologize for the frustrations you are experiencing with the new app. Although our original system had some great features, it no longer allows us to make improvements or changes for our current and future needs. I hope that as time goes by and we make the needed corrections and improvements, that our new system will be easy and very functional for you. One way to be able to transfer to and from your business account is to create a login for your business user and log in with the business mobile app instead. Give us a call at 989-249-8200 and we can help you get it set up.Clunky and makes me miss the old app
I’ve been using the new app for about a month and so far it’s been down or not updating information more than it’s worked.
I have no desire to see old closed accounts. They should be able to be hidden, or simply not there.
Hoping to see an update that addresses the issues it has soon, I like my bank, but this makes me want to switch to a bank that allows me to use a mobile app without a headache.Show lessJD 989
Developer Response
Hello, we are sorry for the frustrations you are having using our new app. To hide closed accounts from your account summary, log into Digital+ using a web browser, click Manage Accounts link to hide the closed ones. Don't hesitate to call us at 989-249-8200 if you need any further assistance.Good update
New portal is much more updated with added feature of P2P.wildfircu
Missing features
You can no longer see pending transactions, which is a real killer for meVanguardgb
