Outdated and Lacks Basic Features for Athletes
This app is extremely disappointing and outdated. It doesn’t provide the 1RM percentage calculations that are crucial for my workouts. While it’s said to be user-friendly for gym owners, it’s clear that athletes were not considered in its design. The app should easily calculate how much I should lift based on a percentage of my 1 rep max. This is basic functionality that many other apps offer. I expected more from this app, but it falls short in so many areas.Chuck mangeoney
Frequently glitches
At least once a week, I have to remove and re-download this app so it can reload and work properly. Sometimes when I open it, the main part of the screen is blank and the bottom menu reads like I have the business admin version to see customers, etc. Nothing is clickable though. Other times it’s just blank or spinning wheel. Really frustrating.lorimax
Triib Steals Money
Unfortunately we have had a $7000 payment taken by xplor triib studios “fraud team”. There is no real person to talk to and no way to get this resolved. So if they decide a charge seems “fraudulent” I guess they just keep your company’s money and that’s all. No way for you to dispute or find out what has happened. They will just answer with generic responses and I guess we lose $7000 and Triib just keeps it. NEVER USE XPLOR TRIIB THEY WILL STEAL YOUR COMPANY MONEY.JAP312
So Glitchy
It seemed like a good software from the demo but we’ve had glitches from day #1. The salesman over promised features that don’t exist and their timelines are outright lies. It takes constant follow up with support to get anything to happen. (BrandBot with us the marketing automation piece is even worse with glitches and wildly unhelpful support)
From one gym owner to another, buy another software.Random Nickname 1234321
The worst app I have to use
This app is terrible! The old Triib app was very responsive and so much better, but my gym switched so I have no choice but to use this one. Signing up for classes is unbearably slow. I actually don’t know how they managed to make it take so long to load the schedule. It cannot be much data that needs to be loaded.Elisa Miller-Out
Features Removed
I can no longer see how many classes I’ve attended in a month, I also have to click about 2-3 times to book one class. When I check-in, sometimes it doesn’t go through or it lags terribly. I miss the simplicity of the old app where everything seemed more user friendly. No idea how this is an “upgrade.”
Please at least bring back some of the functionality of the old app!! The new app looks fine but performs terribly.
Need:
- See class attendance numbers
- Click once to book a class
- Click once to check inarmyjinx
Unbelievably bad
Five clicks (really slowly, because nothing loads well) to book a single workout. That is, if everything works as designed, which it never does. Touch to select a date and it scrolls to the wrong date, or never moves at all. Always reverts back to the beginning of the current day, even though that would *never* be the option I’m looking for. Its also unconscionably slow to load a minimal set of data. Triib was barebones but streamlined. Xplor is a garbage fire.Saddy face rview
So very bad…
All the same complaints other reviewers have. Slow, too many clicks to sign up for a class, poor design all around. Super glitchy. Could never see the whiteboard, although some members can. Deleted and reinstalled app and now can’t book a class because it says I have no membership. Online account is fine in that it allows me to do it. Still poor UI design. We had WODify before this and members loved it but owners had issues on backend. Can’t imagine that part is any better than what members are having to deal with. Still scratching my head about why they would go with an app that has 1 star….JenHinPort
Horrible
This is the first time I’ve ever felt compelled to write a review about an app… I’m assuming that Xplor acquired Triib as we were made to switch to this app at my gym. I hate it so much. Not only is it extremely slow and every time you click something it takes minutes to load, but you also have to click through about 3 different screens just to book a class…Apucke3
terrible app
This app does not make any sense. The Ui is super glitchy and it takes a million taps to complete any simple action. The back button visually looks like the screen is moving forward in navigation, which design wise is so confusing for the user. You can’t see who is attending classes in the future or in the past, and the app crashes or freezes every time you open it. Visually and functionally a mess of an app. All of my stats from Triib are completely gone. My gym was forced to migrate and everyone hates the interfaceChristine507
