Fidium Attune WiFi User Reviews

Fidium Attune WiFi

Plume Design, Inc.

Utilities

Reviews Summary

Positive highlights

🚀

This app hasSuper fast internet speed

🔥

This app hasReliable and consistent signal

🌟

This app hasGreat overall service quality

👍

This app hasFriendly and knowledgeable installers

💰

This app hasAffordable pricing compared to competitors

Negative highlights

⚠️

This app hasFrequent internet outages and disconnections

🔍

This app hasInaccurate speed test results in the app

🤯

This app hasConfusing and buggy app interface

🔒

This app hasLack of advanced router settings and customization

🙄

This app hasPoor customer service and long wait times

📱

This app hasInability to manage account and make payments through the app

🔍

This app hasInconsistent connectivity, especially on TV devices

🤔

This app hasRequirement to use the provided router and Wi-Fi network

Top reviews

Most RecentHighest RatedLowest Rated

Looks good and relatively user friendly but

Really only provides superficial admin insight and capabilities. This app is clearly geared towards nontechnical consumers and does not provide tech savvy users with all of the info and capabilities that a fiber connection router should offer. The fact that it doesn’t support iOS face ID is also indicative of the level of application development/polish (or lack thereof).

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Gaustin70

3 years ago

Fast but drops off for periods of time

Happy with the speed but I am experiencing drop outs that range from seconds to minutes. Also static problems with VOIP. Only 1 week since I got service so we’ll see how well CCI addresses these issues. I have a ticket in for service.

Rikbo