Leave a Review RVshare
RV Share offers great customer svc to owners!
However, the last two conversations I’ve had with the fabulous Asian men who answer my questions,
they ask very awkward questions like how is my week-end going or am I enjoying my week-end, at the end of the call! This is or should be as embarrassing for them as it is for me, and I’m a talker! I often chit chat with the people I’m interacting with, but this “forced” friendliness should NOT be initiated by the Cust Svc Rep!!! Especially at the end of the call when all are ready to hang up and move and move on! If RV Share insists that they do this (or perhaps it is their call center???) they should do this chit chat at the beginning of the call while they are pulling account up! It makes no sense at the end! It actually makes no sense at all, frankly! We’re all too busy these days! 🤣Show lessjaneyb1218
Best way to try out before you buy!!
Loved having so many affordable options!
Really helps folks who are new or “seasoned” RV travelers like myself compare different types of trailers and enjoy before full commitment!!MoGroux
Good selection of RV’s
This app needs some work.
My first time using the app trying to book a camper for this weekend & I am now on my third strike trying to book one.
This app shows campers are available for your dates and then when you try to book it they are not available.
Also, they show a price, and then after you book it, the owner of the RV messaged and said that is not the price, that it is $400 more a night than the advertised price.
Next one showed available but it was not available after booking it the owner sent a message said it wasn’t available.
Third one I’ve tried today hasn’t responded in hours. Can’t cancel and find another one that will respond because there is a fee.Show lessDanniroo92
Poor communication prior to pick up date
Listing was accurate and owners were good to work with.
Details leading up to pick up date were not clear. Made contact with RV Share to get the information needed. I seem to remember that the customer service person with spike with had a deep accent of East Indian descent that was hard to understand. We had to ask the person to repeat themselves several times.
Would we use RV Share again. Yes, but the process could be made a little easier next time by better communication after we pay and before we pick up the RV.Show lessjeffnealb
Website clunky.
One day before trip app on phone said canceled, went on computer and everything appeared good. Texted owner, he said everything was fine. Don’t know was was wrong with app. Owner was delivering trailer, but website tells me I’m picking trailer up. Clunky website. Didn’t include insurance on total cost sheet. I know it wasn’t charged yet, till close to trip date, still should have been listed with note saying charged later.Show lessRonacon
2021 Highland Ridge RV - Open Range Conventional
First time renting and it was a blast. Renter was very nice and walked me through everything. Texted him when I arrived to my camping location and he responded quickly. Trailer was more than enough for comfort and enjoyment. They supplied all the amenities but we still brought ours. We loved the awning that has built in speakers to enjoy music while sitting outside the trailer. Everything worked flawlessly and made our camping experience very enjoyable. I would definitely rent from Jamie again and will keep him as a favorite when it comes to renting again. Thanks for the wonderful experience of camping and made life so easy and enjoyable to camp in your trailer. Would absolutely recommend to any one that wants to rent a RV to use this one. Can’t go wrong. Easy to tow, comfortable to sleep in and everything works flawlessly.Show lessRacedad117
No customer service for owners.
I finally delisted my RV on RVshare. I cannot believe the lack of support for owners or the app and website issues that they will not fix. I have been renting through them since 2020 and it has been a frustrating experience. Today is September 5th and my Rv was wrecked by a renter July 10th. I have missed 2 calls from however they contract to resolve. It takes him a week to return my call and he refuses to email. RVshare has never contacted me directly even though I have reached out to them through chat and phone. I highly recommend Outdoorsy. They are the exact opposite and their fees are lower.Show lessRednix0890
Easy vacation
This was my second time working with RV share and it has been so easy. The communication was better than I could have ask for. The information and help was above my expectations.Boo 1957
Kayla’s RVSHARE
Miss Kayla it was a wonderful experience to have such a beautiful looking trailer here at my house everything was immaculate and your dad was a great help getting us set up and leveled out so that the pop outs would work correctly in the future I would definitely rent this from you again thank you from the bottom of my heart so that my family didn’t have to leave my property over the weekendShow lessZippiedo
Great way to get access to RVs!
Love the premise of this site, VRBO for campers. Easy to search by locations and other important filters. Only complaints: had issues with the ID online verification process which required me to teach out to customer support to complete my reservation. Then I missed the emails (they went to spam) indicating I had to complete the next step so it auto-canceled on me, so I had to rebook it. Would be nice to get text alerts too too avoid the spam issue. Next, I keep getting alerts to review the initial walk -thru documentation the day before we were going on our trip, the notification even said that I had until end of day to complete it, and this was the day before we even got the camper, so that had me worried that my reservation would auto-cancel again, luckily it didn’t. I didn’t want to sign off on the doc before even seeing the camper. And lastly, it was a pain to figure out how to leave a review as there wasn’t an option to leave a review, even though our trip showed “completed”, but on another page it said the owner needed to complete inspection form? Had to reach out to customer service again to just be able to leave a review, which shouldn’t be the case. I still love the concept though, just a little annoyed at the glitches.Show lessleighlu1972
