Leave a Review Bwell Health
Works Great
The app works great and is easy to use and set up on an iphone. I only have the scale, so I’d prefer the other device sections would not show on the dashboard. But, the info and trends and other sections of the app all provide great measurement info. Within the supporting info, some are lacking a high-low range to help us know where we fall in the range. The weekly weight trend needs to provide dates. I have no idea what that format is indicating, and I don’t know why all the trends flow backwards to current date rather than forward as they should be doing.Show lessMe and the dogs
The way the app is set up.
It is only in dark mode I would like to see it in light mode. “Ex” white background. And your trends reads right to left which is annoying. If you want your last 2 stars the fix the issues.Mcduffiecharles8
Why the history data is so dark, I can’t see anything!
The scale is good, though I wish it can provide more data. However I know what data it provides before I bought it, so it’s not an issue.
The biggest issue for the app is when I try to view the data from history, background for the values are black that I can’t see the values at all. Can you change a color please? I really want to view those historical data.Show lessGKANOP
Sends analytical data to Tencent in China
Tencent is a Chinese cloud computing platform that is known to be complicit in Human Rights Violations. Having this app on your phone makes YOU and YOUR data a product that is for sale. It’s cheap because YOU are the product. If you say “I have nothing to hide” that’s not the point. Tencent will profit from your data, and is frankly a threat to the security of free nations. Don’t do it.Show lessKind Annoyances
Trends does not show latest data.
Simple fix, when you go to trends, it should default to most recent uploaded data. As it is, I have about 9 months of data and I have to slide to the left several times to load the data.Jeffrey251
Horrible Customer Service
I was not paying attention and my cat went on the scale and updated my app. There seems to be no option for deleting a measurement via the app. I tried going online and that failed as well. Tryi by to contact this company is a joke. The form on their website does not work, I have emailed them and when you call, it just rings and sends you in loops. This weight loss journey for me has been tough and I want to rely on having an updated measurement when I step on the scale. It seems that I have to start over and I will be having to write everything down or just get a different scale. I should have looked at reviews before buying this. Don’t be a fool like me!Show lessLaura-Marie 💜
Gimmicks and lies
Every bit of information other than weight that’s measured by this scale is just a complete guess based on weather you consider yourself an “athlete “ or not, and all of it is just a complete assumption based on your selection, and is horribly wrong. Even the weight can be several pounds different after multiple measurements just a minute apart.Show lesscec5.3
Please fix the font color in history
The app works great with no technical issues at all. Can you please fix the history pages under info? The numbers are barely visible due to the black background and the dark color font of the numbers. Thanks! Otherwise, I’m enjoying the app and the scale!Traebetrue
Okay
The scale gets weight right.
Thats it.
Its supposed to measure fat and muscle mass but it doesnt do that, it estimates what you should have.
I put on a 50lb weighted vest and all of a sudden i went from 30% body fat to 35% and my muscle mass went from 156 to 172. Im beginning to wonder if my body fat % is even that high.Show lessF1lthyC4sua1
Crap
Worked great at first. Then wouldn’t connect to the scale even though it said it was connected. So I deleted the app & redownload it. Logged me out & now is saying my email doesn’t exist even though it literally sent me an email when I reset my password. Scale is great with the app. But without the app, it’s just a basic scale I paid too much for.Show lessandinicol
