App stopped working after update
App stopped working after latest update. Saying incorrect pass code which I am sure is correct. Generating a security code does not work either and not really sure of how that would be a very secure option to have on an app. The security code should perhaps be emailed, rather than showing up within the app? This is the second time this app is telling me that I am entering incorrect pass code. First time over, I had to call the bank, delete the app and re-register again. I guess I’ll have to do the same again - if I even bother doing it. DissatisfiedTjongtjickadong
Developer Response
Hi, sorry to hear that you're not happy with the app. For security reasons we can't send anything via email as we need to protect your personal data. If you have forgotten your 6-digit PIN then you will need to call us so that we can set you up on the app again. Apologies for the inconvenience this will cause but this is for the security of your personal and financial information.Nice easy to use banking app
I like the look and feel of this app. Biometrics work well, provides all the functionality I need without any issuesPAA2013PAA
Developer Response
Thanks for the 5-star review!Does not work
Opening the app brings up a screen trying to use the camera to scan… what? Face? QR code? Who knows? Either way, it doesn’t explain nor does it get past that screen. Not very confidence inspiring for a banking app.xybereader
Developer Response
Sorry to hear you're having issues with our Mobile Banking app. Please log on to Online Banking and follow the registration process for the app which will give you a QR code. Open the app on your device and scan the QR code. There is more info on our website: www.santanderinternational.co.uk/mobile-banking-app/
Free
Details about Santander International
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of Santander International
- Versions
- Price History
- Description
- FAQ
Version History of Santander International
13.1.0
April 27, 2024
App Version 13.1.0 contains the below fixes. - Appstore version display in app settings. - Unread messages count display alert for users. - Payment fraud scam popup URL update. - Fix for device friendly name update during mobile banking registration.
More12.2.0
September 16, 2023
App Version 12.2.0 contains the below fixes. - Share button option added in the pdf statements for saving/sharing the pdf files to iCloud files or phone storage or other apps.
More12.1.0
August 29, 2023
App Version 12.1.0 contains the below fixes. - Fix for App validity extension which will extend the validity of the iOS app installed in the iOS devices using fingerprint and face id.
More11.0.06
August 20, 2023
App Version 11.0.06 contains the below fixes. - Fix for App validity extension which will extend the validity of the iOS app installed in the iOS devices. - Update URL issue in the previous iOS app versions 10.X.X. and 11.0.05.
More11.0.05
August 19, 2023
App Version 11.0.05 contains the below fix. - Fix for App validity extension which will extend the validity of the iOS app installed in the iOS devices.
More10.0.13
July 29, 2023
Version 10.0.13 includes the below changes. • Statements and Advices can be viewed in PDF format. • Transaction details can be viewed in PDF format. • Maintenance banner display during service unavailable or system maintenance activity. • Other look and feel fixes.
More9.12
October 22, 2022
Updated Biometric functionality in mobile banking application.
8.91
August 22, 2022
iOS app update issue fix.
8.90
August 20, 2022
iOS app update issue fixed. Version number updated.
1.2
August 18, 2022
Price History of Santander International
Description of Santander International
Manage your accounts
• Go paper-free and manage your settings.
• View your statements.
• Send and receive secure messages.
Quick, easy payments
• Make secure, fast payments.
• Manage your Direct Debits and standing orders.
• Use Fingerprint or your Security Number to authorise online transactions.
Before you start
Download the Santander International Mobile Banking App.
Log on to Santander Internet Banking and click on the link to register for Mobile Banking.
We’ll send a One Time Passcode to the mobile number or Email address that’s registered to your account.
A QR Code will be generated and shown on the screen.
Once that’s done, it takes just a few minutes to get started with Mobile Banking.
1. Open the app and scan the QR Code that is shown on the Internet banking screen.
2. You will be asked to enter a new PIN.
3. We’ll ask if you want to set up Touch ID or Face ID to log on. (Depending on your device).
And that’s it, you’re in.
Remember…
• Never share a One Time Passcode (OTP) with another person. Not even a Santander employee.
• Never download software or let anyone log on to your computer or devices remotely following or during a cold call.
• Never enter your Online Banking details after clicking on a link in an email or text message.
(English language only)
Santander Mobile Banking will not run on devices that have been jailbroken.
Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 10 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.
Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.
Santander International is the trading name of Santander Financial Services plc, Santander Financial Services plc, Jersey Branch and Santander Financial Services plc, Isle of Man Branch.
Santander Financial Services plc is incorporated in England and Wales with number 2338548 and its registered office is 2 Triton Square, Regent’s Place, London NW1 3AN, United Kingdom.
Santander Financial Services plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Santander Financial Services plc’s Financial Services Register number is 146003. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander Financial Services plc, Jersey Branch has its principal place of business at 13-15 Charing Cross, St Helier, Jersey JE2 3RP, Channel Islands and is regulated by the Jersey Financial Services Commission. Santander Financial Services plc, Isle of Man Branch has its principal place of business at 19 - 21 Prospect Hill, Douglas, Isle of Man, IM1 1ET and is regulated by the Isle of Man Financial Services Authority. www.santanderinternational.co.uk Santander and the flame logo are registered trademarks.
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Santander International: FAQ
Can Santander International support iPad devices?
No, Santander International is not available for iPad users yet.
Who is the app developer of Santander International?
Santander Financial Services PLC developed the Santander International app.
What is the minimum iOS version required to use Santander International?
The minimum supported iOS version for the app is 11.0.
What is the overall rating of the app?
Currently, the Santander International app has a user rating of 2 } and receives plenty of negative reviews.
What app category is Santander International?
Finance Is The App Genre Of The Santander International App.
What’s the current version of the Santander International app?
The current version of Santander International is 13.1.0.
What is the latest update date for Santander International?
The latest Santander International update came out on September 19, 2024.
Could you provide information on the release date of Santander International?
Santander International was first released on February 6, 2023.
What’s the age rating for the Santander International app?
Santander Financial Services PLC: Contains no objectionable material.
What are the languages offered by Santander International?
The Santander International app can be used in English.
Can I find Santander International within Apple Arcade's selection of games?
Sorry, Santander International is not available on Apple Arcade.
Are in-app purchases available within Santander International?
Sorry, in-app purchases are not accessible within Santander International.
Can I utilize Santander International with Apple Vision Pro?
No, you cannot utilize Santander International with Apple Vision Pro.
Are there commercial ads in Santander International?
No, there are no commercial ads in Santander International.
Screenshots of Santander International
