AT Local User Reviews

AT Local

Liftango Pty Ptd

Utilities

Travel

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Booking

Very hard to get a booking in the mornings as it keeps saying network erra

1982blue

7 months ago

Response from developer

Hi, Thank you for your previous review. Have you tried reaching out to ptenquiry@at.govt.nz for further assistance? We look forward to hearing back from you. Additionally, we have released an updated version of our app in the app store. Please check it out and share your feedback with us.Thank you for your continued support.

Useless

Keep trying to make bookings and it keeps saying network failed, swapped from wifi to data back to wifi and it’s not my connection that’s the problem. Cmon mate

Urdadsfuas

7 months ago

Response from developer

Hi, Thanks for your previous review. We need more information about your concern. Please navigate to your app's "About" page and select "Send Feedback" to email our support team with detailed information on the issue. For booking assistance, you can also contact us at rideshare@at.govt.nz.

Network error

used to work fine, but now i can’t even book cause it keeps saying network error even though i have stable wifi connection.

justyeori

10 months ago

Response from developer

Hi, thanks for the previous review. We need additional details about your concern. Kindly avigate to your app's "About" page > "Send Feedback" to email the service support team with details of the issue or errors you are getting. Additionally, we have the latest app version available in the App Store/Google Play store. Thank you.

Curry

If you like curry, the vans smell like it.🤯 pls fix immediately I am currently going 194km/h in a school zone on

not an official person

a year ago

Bummed

I was so excited to read about this service, thought it would be great for my young boys to catch a ride to school on rainy days by themselves rather than me ubering with them to and from school also would be cheaper too. I’ve given a 3 star rating cos I’m guttered that my area isn’t included and hope that the service is expanded to the rest of the Papakura area in the near future.

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Tashy85

2 years ago

Response from developer

Hi, were you able to reach out rideshare@at.govt.nz? We now have a new app version available for download. Give it a try and provide us your insight. We're keen to know if your experience has improved with the new app version. Looking forward to seeing your feedback.

Unable to book a ride properly

Used to work fine until recently I’ve been getting some network error.

Raunav R

2 years ago

not that great for mornings

every single morning i try booking in for 7-7:10 and i never have any luck. but when i’m walking to the station i see multiple vans or cars drive past. i’ve tried booking the day before, in the morning as soon as i wake up and before i leave. it’s really unreliable. there’s vans that can take so many people but i see them drive past or pick someone up and there’s only one person, same thing with the cars. bookings for afternoons aren’t the greatest but it’s better that trying to book in the morning. please change something because it’s really really not reliable

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z**i**

2 years ago

Not suitable for family man

It doesn’t work if you have dependants. Such precision timing to show up at a destination is not practical with a toddler at home.

jsosbdnelen

2 years ago

App not working

Hi just wondering why i cant open the app? Is there anything i can do to open it my phone is up to date with IOS.

w@ D

2 years ago

Response from developer

We are sorry to hear you are having problems. We don't have enough details from the review to investigate your account, could you please contact rideshare@at.govt.nz with details of your phone mode and email address used to access your account. We look forward to helping you join the hundreds of others successfully using the app

Great job by AT

I am using this service almost daily. Specially this is really good for someone like who doesn’t drive. Please continue this further. Could be much better of we can add our visa card ans do the payments in the app itself. I can see there is an option to add card details, but it doesn’t work. Getting and error at the end.

Thanks team!!

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Nishshanka

3 years ago

Response from developer

Dear Nishshanka, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Regarding your concern, we will work on this for your much better experience. Cheers, Jay Jefferson Castillo