Absurd tracking for ads, concerned about this company now
My wife is using one of this devices, and as a cybersecurity expert, we have installed in each device of our household custom network profiles to remove ads, filter malware, etc. My wife was having issues opening the app form the beginning, and asked for my help, first thing is checking the logs of the software we use to block ads/malware etc, and to my surprised this app was getting blocked as it uses endpoints well knows for malware and ads tracking, I was like "fine, we can whitelist/allow some of them so my wife can use the device" and we are able to get the sign up screen, but then more requests were blocked by the filter, and I was "what's going on with this people" I know they are in the wellness business, but I find totally unacceptable they are tracking and profiling people's devices really aggressively. My solution was to have a disconnected iPhone we have so my wife can use this device. I know regular customers probably do not know or care what I'm talking about, but again, as a professional cybersecurity professional, this is unacceptable and beyond negligence.
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Update needed??
I loved using this app with my Wellspa but since upgrading my iPhone to 26, the Bluetooth no longer connects so I can’t use it to listen to the soothing spa music or check my progress. Only given one star in hope that this is seen and taken note of. Overall product is definitely 5 stars
Could be great, but not.
You cannot use the devise without the app which I don’t like but okay. I also wanted to put it on my phone and iPad so I could use the other but it will not allow me to do that either. At present I can’t log in to the app and I use the same password I’ve been copy and pasting but no. So right now I can’t use the devise I paid $300 for because of this app. However, I will say I love the NuSkin RenuSpa.
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I’ll Never Know
I downloaded this app for a Nu Skin device and wanted to create an account to track my usage. It keeps giving me an error message about my email address, even though I know it is entered correctly and is a valid email address. Tried sending a message through the app, but the feature to capture the screenshot so they could see the error didn’t work either. Incredibly frustrating.
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Frustrating
I use my Lumispa twice a day everyday, but the app only records it once sometimes.
Easy, informative and interactive
I love taking the skin analysis, as it’s personalised to me and my skin, that makes me happy. Easy to navigate this app which is a big tick in the world of technology. Bonus is they put some great deals on too! Glad it was shared with me - Happy
Didn’t let me sign into my account.
Didn’t let me sign into my account.
No account
Won’t let me set up account. Tried many times.
Best skincare app!
Very easy to use and brilliant for skin analysis. I highly recommend for anyone who’s looking for skincare with specific benefits or just for good products to use.
Best app for skin analysis
Skin consultation is very helpful and also use this for my Skin devices