Leave a Review myMTN NG
FIX THE ISSUE OF HAVING TO LOGIN EVERYDAY
When it comes to user experience and good interface it is top notch but the app needs a lot of upgrade when it comes to performance starting from having issues with purchasing data and other customer services, and most especially having to login into the app everyday(it’s annoying) you only have to login once in other ISP apps. Apart from these issues it’s really a nice appShow lessGreat App and user friendly
But my complain is why is it that the app automatically logs me out after some hours of logging in. This is very frustrating as I will have to request for a new otp to login again, I don’t know if it a bug or that’s how it was designed. Pls try to fix this bug because it’s very frustrating for the user. If the purpose is for the app security why not replace it with a password instead of requesting for new OTP every time. ThanksShow lessFix your App
I get issues of buying data from your app almost everyday which is so annoying, a whole MTN app is not even easy to access anytime , each time I manage to buy data from the app it’s takes hour before I get the data or I’ll have to chat the customer service before I was issued the data, that’s not really fair you know
Fix your App or will delete both app and your network sim ✌️❤️Show lessDeveloper Response
Y'ello Fjaf6828, We apologize for the inconvenience you have experienced. please ensure you update to the latest version and try restarting your device, if issue persist, please reach out to our support team @customercareng@mtn.com so we can investigate and help resolve this for you. Thank you for choosing MTN! Have a y'ello day!