Time wasting & unreliable
Constantly stops working and poorly developed. Simple coding shortfalls. Not flexible unreliable and wastes tens of work hours of people trying to connect etc. Strongly recommend using something more reliable.
Nobo Heater Capa Connect
I have found it impossible to make my new Nobo heater turn on. The Capa Connect schedule will not work and I can’t even select the correct time zone. I would return the heater today if I had not purchased it online. There is no assistance available.
This has been a very frustrating and expensive exercise because the heater does not turn on. I do not recommend this product.
This has been a very frustrating and expensive exercise because the heater does not turn on. I do not recommend this product.
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Worst app I have ever had to use
Unfortunately to make my new Nobo heater work I need to use this app. It’s rubbish. DO NOT buy a product that requires this app.
The ap is counter intuitive to use, it has no online support other than some random FAQs on the developers web site. Simply opening the app appears to cause the loss of pre programmed settings.
Why can’t they just make these products compatible with Alexa or Google Home or Apple Home and leave the app development to people who know how to do it.
The one star rating is overly generous imo but I can’t give the app anything less.
The ap is counter intuitive to use, it has no online support other than some random FAQs on the developers web site. Simply opening the app appears to cause the loss of pre programmed settings.
Why can’t they just make these products compatible with Alexa or Google Home or Apple Home and leave the app development to people who know how to do it.
The one star rating is overly generous imo but I can’t give the app anything less.
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Disappointing
Why in this era would you only have the ability to connect to Alexa and not Google Home? Can you please add other smart home device compatibility?
This app is rubbish
Heater will not connect via bluetooth. Also needs “open wifi” whatever that is. Mine has a password so maybe it’s not “open”.
Don’t buy a heater that says it uses this app. The app is rubbish. Just a way to harvest data.
Don’t buy a heater that says it uses this app. The app is rubbish. Just a way to harvest data.
Response from developer
Hi there, thanks for your review. Please contact our Support Centre and we will try our best to get you up and running. The app requires a WiFi network with a password so your WiFi should be fine. Any permissions we request are required by iOS to allow us to add your heater to the app, we will not request any data from you that is not needed.
Don’t Buy Dimplex Gear
I bought this Dimplex baseboard heater covered in advertising for Wi-Fi remote control and the thermostat that was wireless and went with it. Finally set it up after some issues only to find AFTER all the wiring and a day of work that Dimplex has decided to DELETE this functionality, scrapping the app! What kind garbage is that?! I’m going to return this junk. Save yourself the wasted time and money and don’t buy it to start!
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Response from developer
Hi there, thank you for your review. However, I think you may have left a review for the wrong app. The app is not “scrapped” and the heaters this app is designed for are actively being sold.
Heater doesn’t connect since new version upload
Very frustrating
Terrible
Always lags, often doesn’t make the adjustment you ask for it to do and has a kind of its own
With its latest update to fix stability, the app no longer even opens on iPhone, making it completely useless
With its latest update to fix stability, the app no longer even opens on iPhone, making it completely useless
Can’t log in
I have been trying to log in to the app ( previously used it)
The app doesn’t recognise my password and says the account doesn’t exist
When I try to sign up it say the account al already exists!
I keep going around in circles!!!
Deleting the app and reinstalling doesn’t help
The app doesn’t recognise my password and says the account doesn’t exist
When I try to sign up it say the account al already exists!
I keep going around in circles!!!
Deleting the app and reinstalling doesn’t help
Response from developer
Thanks for getting in touch. Please contact support and we will help you. You can also try to reset your password. Are you sure you haven’t signed up previously with social media or phone number and are now trying to log in with email?
False Advertising
Seriously, this supposedly WiFi connectable panel heater is anything but. Works well without WiFi but such a clunky, amateurish app that has missing steps in the set-up and simply does not work. If you want a reasonable stand alone heater, by Noirot. However, if you want something controllable through an App, simply don’t waste your time. By a different brand. Just wasted 45 mins of my life on a Sunday morning with a program that a ten year old could have written better. It’s embarrassingly bad…as evidenced by all the reviews for this product
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