Leave a Review Lovesac StealthTech
Easy to use
I haven’t had any issues with this app working with my stealth tech sofa. Has worked perfectly for 6 months so far. Easy to navigate. Automatically connects to sound bar every time I open it. Don’t understand everyone’s frustrations with it. Maybe they missed part of the set-up process?Prb518
Developer Response
Thank you for the support and feedback. If you run into any issues with your system, please do not hesitate to contact our StealthTech Engineering Team at STSupport@Lovesac.comWorks great initially then won’t connect
After initial sync it worked for about a day and then hasn’t reconnected to the app in about a week. Please update this appTrevc414
Bluetooth issues like everyone else
Stealth will not stay connected to the app. I can’t change the settings via my phone. The app has been useless. I worked great for about 3 hours.Chuck_D_639
Terrible app!
This may be the worst app I’ve EVER had. While the concept of speakers in the couch is great, and once it’s working the sound is actually good, getting there is a whole different thing. In a month I’ve had the system not connect to my tv, and when I’m trying to switch from the recommended HDMI port to Bluetooth it doesn’t switch and on its own switches back, but still without working.
I love the concept and on the rare occasion it does work it sounds great, but when it is as unreliable as this app, it ends up being a game of frustration and NO sound.
Hire an engineer from Sonos and get it right!Show lessbad lovesac bad
Developer Response
Thank you for the candid feedback. Lovesac is committed to our customer's satisfaction, and we'd love to work with you to fix your system. Over the past six months, our StealthTech engineering team has been highly focused on re-creating, diagnosing, and correcting the iPhone/Bluetooth connection issues. We will soon implement and announce a software update for the StealthTech center channel that corrects this connection issue and adds some requested features. Ahead of this public release, if you want to update your system now, please contact our dedicated support team at STSupport@Lovesac.com for more information. Our StealthTech Engineering team is dedicated to getting your system updated and running smoothly.Can’t Pair Phone
The app worked great, but then it dropped the pairing with my phone and it seems nothing can be done to get it to pair again. So after less than a month I’m stuck using the remote, which means I lose about half the functionality of the system.bngskr
Disconnected and won’t reconnect
I passionately regret buying this couch. $10k and the speakers in the couch won’t work. The sound bar got disconnected from my phone and I cannot get it to reconnect. I’d love to return this couch for a refund. Buyer beware.BrookeL2021
Too expensive to be so buggy
My app stopped working and now the Bluetooth refuses to reconnect. The physical remote is poorly designed so it’s not a replacement for an app. I’m left having to guess what mode the speakers are in. This is a luxury product but this is not a luxury app experience.sonata driver
Drops connection
This app drops connection and refuses to reconnect. Its terribleOpps ouch
App hasn’t worked in 5 months
The only way I can use Stealthtech is connecting the Bluetooth to my firecube. I’ve paired the app a few times before but it doesn’t stay connected. Once it disconnects, you most likely won’t get it to connect again.
The only plus side is being able to use the physical LoveSac remote once connected to the FireTV. However, nothing about that has anything to do with the app...because the app doesn’t work.
You cant customize the speakers & you’ll have to accept the default settings. The first software update didn’t resolve the issue. If anything, it’s worse now because the app can’t detect my stealthtech at all anymore. Therefore making the app useless. If there was another software update since, I wouldn’t know because the app needs to connect to function.Show lessSome Chick 321456
Developer Response
Thank you for the candid feedback. Lovesac is committed to our customer's satisfaction, and we'd love to work with you to fix your system. Over the past six months, our StealthTech engineering team has been highly focused on re-creating, diagnosing, and correcting the iPhone/Bluetooth connection issues. We will soon implement and announce a software update for the StealthTech center channel that corrects this connection issue and adds some requested features. Ahead of this public release, if you want to update your system now, please contact our dedicated support team at STSupport@Lovesac.com for more information. Our StealthTech Engineering team is dedicated to getting your system updated and running smoothly.Price vs Results
For the price I spent on my stealth tech I had higher expectations for the software.
As I enjoy the sound system in my couch I cannot say the same for the app with my iPhone. (Yes everything is always updated) the app continues to not connect to my phone, which has useful features I cannot access to change the settings for the type of sound I am looking for.
Please updateShow lessAIRODROLAND
Developer Response
Thank you for the candid feedback. Lovesac is committed to our customer's satisfaction, and we'd love to work with you to fix your system. Over the past six months, our StealthTech engineering team has been highly focused on re-creating, diagnosing, and correcting the iPhone/Bluetooth connection issues. We will soon implement and announce a software update for the StealthTech center channel that corrects this connection issue and adds some requested features. Ahead of this public release, if you want to update your system now, please contact our dedicated support team at STSupport@Lovesac.com for more information. Our StealthTech Engineering team is dedicated to getting your system updated and running smoothly.
