Leave a Review Sena Motorcycles
Sena apps and intercoms given a start is generous
App is a waste of time and frustration. It does not sync with my intercom nor does seems responding. After hrs of restoring deleting and restoring again app isn’t responding on my iPhone 14.
Intercoms are the worst compare to others in the market. Embarrassingradioforum
Dreadful
The most frustrating app. Tried to connect to device manager with no joy. Carried out factory reset. Still no joy. Waste of my valuable time. 20S is not a cheap unit, so expect better from Sena. Just given up!qualityeng063
Updated rating!
Updated July 28,2023
It appears they have removed the “required” access to the other things they shouldn’t have asked for access to in the first place. Now, appropriately, only Bluetooth is required and the others are optional. Thank you developers, for finally listening to reason!
That said the app is just fine for what we need it for. It works with my headset.
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The only thing this app should require is a Bluetooth connection. There is no reason to *require* access to the camera, music, or local network. The local network access is *never* needed for an app like this, why you request it is beyond me. If I don’t want to use your app to control my music you don’t need access to my music player and library. Should be an optional choice. If I don’t want to use the camera to pair other headsets then the camera is also an optional choice. But no. You *require* all 4 unconditionally - just to let people who bought your expensive headsets change their headset settings. All that needs is Bluetoothd the . Make the others optional.Show lessr8erz
Not Bad
Once you get it working, it really works. Negative reviews I assume are from technology illiterate users. Although I do agree that it could be a bit tricky connecting with other brands. But connecting with other Sena users is very straightforward.ZombieBraces
Truly dreadful
Currently struggling through non existent instructions trying to use the app to upgrade my 50r to the correct firmware before using it. Completely counterintuitive and genuinely dreadful experience. For this sort of money Sena hang your heads in shame.
UPDATE: after having the intercom for a couple of months it’s apparent that SENA have zero regard for their customers. Avoid at all costs. The United now randomly turn off and a short google search will show this is happening to lots of people. SENA have now simply ignored the growing clamour for a fix. Even if they released one the app is so dysfunctional I’d be unable to install it
AVOID AVOID AVOIDShow lesssefti12345
The recent updates made the app terrible
I fail to understand why Sena needs access to my photos for the app to work especially when I do not have a camera on my headset. I would like a refund on the Sena headset. This is a really good example of decent hardware being let down by terrible software. I would caution anyway against buying Sena products while they have this cavalier attitude towards privacy.Show lessiAmSuraj
Terrible experience
Not at all intuitive.
Sena 50s instructions are terrible.
Very erratic performance and not consistent at all.
Do not have high expectations for this app and be prepared to figure out most of the stuff on your own.
For what these units cost, a lot more effort should be put into making the app much more user friendly.Show less02flhtci
Non-Starter
Can’t get past the connection screen despite the phone being connected fine (plays music, makes calls etc).
Appalling quality control from an established company.Sootylad
Great Sound & Easy Setup
Got 2 50s Models….Very easy mounting, setting up and operating. App works excellent with both units. We even was able to carry another brand Bluetooth device into our Mesh conversation. Great Job SENA !!!!!3KGT92
Another senna app!?
Went for a casual ride last night with a friend. We bought a 10s pair a few years ago and they have always just worked. For some reason last night we had to download this app to get them to pair. What a terrible experience that was.
First we had to make sure we both had the same app. Why are there so many!? You shouldn’t need one. Let alone 4. At least remove the old apps from the App Store. Real amateur looking stuff folks.
Then we had to allow all kinds of security permissions for the app to work. Not chill at all.
Then we got pestered to join a mailing list. The most not chill.
Then the app crashed and I had to start over.
Then we had to pair our phones to our headsets. Not something I ever needed to do before.
Then we could scan at codes to connect.
This was with headsets that were purchased as a prejoined pair.
These apps are trash. Figure it out senna. Cause this ain’t it.Show lessNotalec
